Do you have an eye for detail? The ability to catch what others don't? Are you a problem solver? This position requires you to review defects and reach out to external parties to correct the documents on closed loans.
WHAT YOU WILL BE DOING
Reviewing Suspension Reports and defect notifications
Enter and maintain all data in LOS
Effectively communicate with external parties to resolve defects via phone or email
Follow processes to have documents corrected, verify all corrections and document properly
Meet production, quality, and service goals.
WHAT WE NEED FROM YOU
Education: College preferred, High School graduate required
Minimum of 1 year processing experience
Exceptional oral and written communication skills
Excellent time management and organizational skills
Ability to thrive in a team environment
Basic experience with MS Office; Word, Excel and Outlook
THE PLACE & THE PERKS
United Shore is a diverse group of over 4,000 mortgage experts, sales superstars, tech gurus, marketing whizzes and more. We're a $41 billion and growing, family owned and operated company that still feels like family. Our award-winning workplace just happens to be home to the #1 wholesale mortgage lender in the nation, United Wholesale Mortgage. And we believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your professional goals.
Here are some of the reasons you'll love working here:
Large, state-of-the-art fitness center with a full-size basketball court, outdoor sand volleyball court, plus Zumba and yoga classes
Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch, and a dedicated food truck
Free fruit, soft drinks and coffee
Convenience store featuring grab-and-go snacks
In-house Starbucks and indoor/outdoor caf with Wi-Fi
Escape room designed for team-building activities
Indoor/outdoor putting greens
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with United Shore is "at-will." United Shore is an Equal Opportunity Employer.
United Shore Financial Services