Gourmet Host Person - Steady Extra (Planet Hollywood LV)

JOB SUMMARY:

The primary responsibility of the Gourmet Host Person is to ensure guests are cheerfully greeted, whether in person or on the telephone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience.

ESSENTIAL JOB FUNCTIONS:

• Approach and greet customer in prompt and courteous manner, thanking them upon departure.

• Determine guest's requirements, (i.e., the number in a party, smoking preference, other accommodations required such as wheel chairs access, comps, etc.).

• Seat arriving guests as quickly as possible and determine accurate wait periods as needed.

• Properly rotate server stations when seating guests (requires knowledge of server abilities).

• Assist service staff in ensuring tables are cleared and cleaned after each use, and are set properly.

• Ensure all areas of the restaurant are clean, particularly entrance and podium area.

• Answer telephones using proper phone etiquette as described in company standards.

• Accepts restaurant reservations upon availability.

• Follow proper opening and closing procedures including necessary paperwork and reports.

QUALIFICATIONS:

• Work requires a minimum of 6 months- 1 year work related experience.

• Work requires effective communication in English, both verbal and written form in a professional manner.

• Must present a neat and professional appearance.

• Work requires attention to detail and accuracy.

• Work requires interactions with customers, public and co-workers.

• Work requires use of a computer and/or cash register.

PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS:

• Fast paced environment, multiple tasks to be handled undertime constraint.

• Must stand for entire shift.

• Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.