Gourmet Food Server - Phil's Steakhouse

Specific Job Functions:

• Provide prompt, friendly, and courteous food and beverage service to guests

• Serve alcoholic beverages to guests and verify age of any guest who looks under the age of thirty

• Alert Management immediately if any guest appears to be intoxicated

• Refill beverages as needed

• Perform satisfaction checks throughout the meal.

• Follow specific service/ticket times and alert management immediately of any variations.

• Thank guests for dining at the restaurant

• Maintain cleanliness of the restaurant including floors, tables, ledges, and counters

• Maintain familiarity with wine menu, food menu and specials

• Follow uniform and appearance standards

• Maintain a working knowledge of casino events and promotions

• Ensure tables are properly set, side stations are clean, and side work is properly completed

• Reset tables with flatware, linen center piece and glassware according to specific standards.

• Pre-bus tables as guest finishes each course.

• Process all non-cash checks.

• Maintain a working knowledge of special events, casino events and special promotions.

• Assist with initial guest complaints and inform manager on duty immediately

• Remain in control during high-volume situations.

• Maintain the ability to service a minimum of six tables

• Perform all duties as deemed necessary for the success of the department

Qualifications:

• Minimum of 1 year of gourmet or upscale dining server experience in a full service high volume outlet required.

• Communicate effectively in English both verbally and written forms

• Pleasing personality and demeanor with an ability to interact and communicate with people of diverse backgrounds

• Professional appearance and demeanor a must

• High School Diploma is required

• Must be able to work any shift.

• The ability to perform tasks that requiring and/or moving at a fast pace for periods of up to eight hours or longer.