Google Support Specialist

Cloudbakers Chicago , IL 60602

Posted 3 months ago

Cloudbakers is looking for smart, energetic, and personable technology professionals for a Cloud Support Specialist position. We are looking for someone with a broad range of technical skills and aptitude with 0-2 years of enterprise experience.


Our ideal candidate will understand the value of teamwork. We are looking for the right fit with our growing organization and will train as required for the right individual. This is a Chicago based position.

A Cloudbakers Google Support Specialist's responsibilities and duties are as follows:

  • Supporting our clients in a timely manner with passion and integrity

  • Managing and responding to help desk tickets and escalating where necessary

  • Providing desktop and server support via email, phone, and in person

  • Troubleshooting network connectivity and hardware issues

  • Training and empowering client's technical personnel

  • Performing technical discoveries

  • Performing data entry and data modifications as required

  • Assisting with tasks related to G Suite and Google Cloud Platform migrations

  • Assisting with tasks related to SaaS configuration, development and integrations

  • Assessing and escalating support requests to the appropriate team members when necessary.

  • You will be directly working with leadership and will be requested to work on a variety of tasks

  • Anything else that needs to be done that adds value to the business, our clients and your co-workers


  • Ability to configure servers, networks, hardware, and software

  • Familiar with MS Active Directory, MS Exchange, Powershell, MDM, SSO

  • Understand DNS and end-to-end email flow

  • Experience with Software as a Service (SaaS)

  • Proficient to advanced knowledge in using Google Cloud (G Suite)

  • This position is highly client facing, candidates will be required to demonstrate strong communication and management skills


  • Programming languages (Python, Javascript, etc.) as well as familiarity with API programming

  • Experience with Sales process management and/or CRM Systems (Zoho, Salesforce, Sugar, MS CRM)

  • Articulate and diagram typical business processes and workflow

Core Traits

Cloudbakers also requires that team members possess the following traits:

  • Build trustworthy relationships with our clients and team through integrity and accountability.

  • Desire to learn and advance in work and in life.

  • Possess a positive, unrelenting, creative approach to problem solving.

  • Give and receive constructive criticism for the benefit of all.

  • Be Authentic. Be Yourself.

Cloudbakers is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, sex, national origin, age, weight, height, marital status, sexual orientation, veteran status, disability status or other legally protected class.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Google Analytics Specialist Dealer Fox

1871 Member Companies

Posted 2 weeks ago

VIEW JOBS 7/30/2020 12:00:00 AM 2020-10-28T00:00 <p> Dealer Fox is a data analytics company for the automotive industry. Our primary focus is to increase lead traffic and decrease marketing spend for new car dealerships. We achieve these results by implementing up-to-date organic optimization strategies that are designed to convert your new lead traffic into actual leads. </p><p><br></p><p>Responsibilities</p><ul> <li>Build out analytics dashboards to identify trends and communicate actionable insights </li> <li>Communicate effectively with operations team and customers to enhance sales and resolve customer issues.</li> </ul><p><br></p><p>Preferred qualifications:</p><ul> <li>Bachelor's degree or equivalent practical experience.</li> <li>1 years of experience working with Google Analytics, Google Ads or other digital advertising or analytics products.</li> </ul><p><strong>Requirements</strong></p><ul> <li>GAIQ certification (Google Analytics IQ Exam).</li> <li>Advanced technical understanding of Google Analytics, Google Tag Manager, Digital Attribution and Online Marketing Industry.</li> </ul><p><br>Preferred qualifications:</p><ul> <li>Experience in the Automotive Industry (Preferred)</li> <li>1 years of experience working with Google Analytics, Google Ads or other digital advertising or analytics products.</li> </ul> 1871 Member Companies Chicago IL

Google Support Specialist