Google Cloud Solutions Engineer

Maven Wave Austin , TX 78719

Posted 2 months ago

Who We Are!

At Maven Wave, we are relentless in hiring the industry's top talent. Each employee is hand-picked not only for their skills, but for their personality and broad expertise. We are looking for this rare combination of talent that sets us apart in the industry.

Maven Wave helps leading companies make the shift to digital and shorten the fuse to innovation. We combine the expertise of top-tier consulting with the agility of a cutting-edge technology firm. This multidisciplinary blend of skills allows us to create unique digital advantages for our clients. Maven Wave's digital solutions are agile, mobile, rooted in analytics, and built in the cloud.

Maven Wave, Google, and YOU: Focus on clients, google relationships, cloud products, and solutions.

Your Life As a Maven:

  • Work with the Maven Wave and Google sales teams to identify and qualify Google Cloud Platform opportunities.

  • Act as a technical subject matter expertise regarding Google product offerings.

  • Lead the technical direction for complex business analytics and data sales cycles.

  • Prepare and deliver product/solution messaging in an effort to highlight Google Cloud Platform value proposition and unique differentiators.

  • Assist in design and execution of business plans to accelerate solution implementation, exceed revenue goals, and drive customer satisfaction.

Your Expertise:

  • Experience in a customer-facing, sales-aligned role such as pre-sales engineer, sales consultant, solutions engineer or solutions architect.

  • Strong business acumen and confidence meeting with and selling to both technical and non-technical audiences.

  • Extensive experience aligning technical solutions to enterprise business challenges.

  • Technical generalist knowledge required.

  • GCP knowledge a plus.

Your X-Factor:

  • Aptitude
  • You have an innate capacity to transition from project to project without skipping a beat.
  • Communication
  • You have excellent written and verbal communication skills for coordination across projects and teams.
  • Impact
  • You are a critical thinker with an emphasis on creativity and innovation.
  • Passion
  • You have the drive to succeed paired with a continuous hunger to learn.
  • Leadership
  • You are trusted, empathetic, accountable, and empower others around you.

Why We're Proud To Be Mavens!

  • Google Cloud North America Services Partner of the Year 2019, 2018

  • #21 Best Workplaces in Chicago, FORTUNE, 2018

  • Great Place To Work Certification, Great Place to Work, 2017 & 2018

  • Fast Fifty, Crain's Chicago Business

  • 101 Best and Brightest Companies to Work For, National Association for Business Resources (NABR)

  • Top Google Cloud Partner, Clutch

  • Fastest Growing Consulting Firms in North America (#11, #37), Consulting Magazine

  • Top IT Services Companies, Clutch

  • Google Global Rising Star Partner of the Year

Ready to Learn More?

  • Life of a Maven

  • Check out the Apps and Data Team

  • See what Glassdoor has to say

  • Real Customer Stories

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Manager Google Cloud Technical Solutions Engineering

Google Inc.

Posted 3 days ago

VIEW JOBS 3/31/2020 12:00:00 AM 2020-06-29T00:00 The Google Cloud team helps companies seamlessly make the switch to Google products and supports them along the way. You swiftly problem-solve technical issues for customers to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional team of web developers and systems administrators, not to mention a variety of both regional and international customers. Your relationships with customers are crucial in helping Google grow its Google Cloud business and in bringing our product portfolio into companies around the world. As a Manager of Google Cloud Technical Solutions Engineers, you'll develop team members into skilled troubleshooting experts and cross-functional leaders who not only diagnose a wide variety of G Suite problems within minutes, but also treat each problem as an input for product innovation. You'll be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. When customers cannot resolve issues themselves, your job is to ensure that we have the necessary tools and processes to swiftly resolve the issue with as little customer effort as possible. You'll build relationships with leaders in G Suite Software Engineering, Product Management and Site Reliability Engineering which will allow you to increase instrumentation and supportability on the platform, increase the product suite's self help capabilities. You're expected to become a trusted source of data-supported customer feedback. You'll lead excellent operations within the team, with a focus on reliable execution. You will also lead a functional area across the global team. Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what's next for their business - all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers and developers see the benefits of our technology come to life. Minimum qualifications: * Bachelor's degree in Computer Science, related technical field, or equivalent practical experience. * 5 years of experience in technical support engineering or similar role. * 1 year of experience leading a technical, customer-facing team (team lead or manager). Preferred qualifications: * Experience with managing hosted services/SaaS and/or ability to analyze and trace product behavior back to the responsible code. * Experience implementing, troubleshooting, and supporting Internet-based applications, web servers, data storage, commerce engines, and Linux/Unix operating systems. * Understanding of networking, web and/or mail-related standards (DNS, DHCP, TCP/IP, SMTP, HTTP, XML), and web security mechanisms. * Software development leadership skills. * Ability to interact directly with customer executives and resolve high-profile escalations/issues, improve customer experience and drive initiatives that increase the customer success on our product suite. * Excellent strategic thinking, and creative problem-solving skills and analytical mindset. * Lead a team of engineers who deliver technical support to our global team and administrators of the G Suite services and APIs. * Develop the vision, goals and priorities and work alongside the team to accomplish them. Ensure high-quality customer service, enhance the operations, and develop the team's technical skills and instrumentation on an ongoing basis. * Partner with Product Management and Engineering to advocate for customers with data-driven approach. Break down customer issues into meaningful areas for innovation in the overall product, recognize trends in customer feedback, and escalate product problems and operational issues within Google. * Engage with Software Engineering, Product Management and Site Reliability Engineering to manage production incidents in real time. * Work with local Sales and Operations teams to track and develop the operational program performance. Google Inc. Austin TX

Google Cloud Solutions Engineer

Maven Wave