Water's Edge Dermatology Braselton , GA 30517
Posted 2 months ago
Goodman Dermatology, an AQUA Dermatology portfolio practice, is a comprehensive full-service skin care provider in Florida, Georgia, and Alabama. It offers medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology.
We are seeking a Front Office Lead who will be responsible for ensuring the delivery of effective, quality care to patients, leading and supporting team members, and upholding the practice's vision and mission.
ESSENTIAL FUNCTIONS
Partners with leadership, providers, and staff to manage operations of assigned practice location(s) including patient care and retention, personnel management, and workflow of the office and clinical team members.
Monitors and maintains performance practice standards; meets defined target standards for several patient appointments, staffing productivity, patient experience, and other business performance standards.
Implement policies and procedures that ensure efficient operations supporting administrative and clinical functions.
Identifies and applies cost-saving and revenue-enhancing opportunities.
Manages the inventory of supplies, equipment, technology, and other resources necessary for high-quality patient care and the efficient function of the practice.
Evaluate the performance of all office team members, effectively communicating, giving timely feedback, and empowering team members to do their jobs well.
Assists in onboarding by training and evaluating new team members.
Assumes responsibility for patient flow processes. Strategizes to improve efficiency and eliminate barriers that impact patient care.
Provides coverage for Front Desk Specialist and/or Medical Assistant as needed.
Works well in a team environment, building and inspiring good working relationships to accomplish common tasks collegially.
Adheres to the AQUA Dermatology Mission Statement, Credo, and Service Goals and Values; always provides exceptional customer service.
Cultivates a culture of compliance that adheres to local, state, and federal regulatory requirements.
Other duties as assigned
We offer competitive salaries and benefits:
Medical, Dental, and Vision available after 30 days of hire
Short-term disability and life insurance, and many ancillary options.
401k available after 90 days of hire
Paid time off and holidays
Excellent growth and advancement opportunities
LOCATION: Braselton
POSITION TYPE AND EXPECTED HOURS OF WORK
Full-Time
Monday
SUPERVISORY
This position supervises the administrative practice team members (if assigned), Clinical Supervisor, and Front Desk Supervisor (if assigned) at their assigned location(s).
TRAVEL
Travel between Goodman Dermatology Practice locations may be required for this position.
QUALIFICATIONS
Education
Experience
Communication
Work Style
Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice, with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians offer patients the highest-quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments and plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!
Water's Edge Dermatology