Golf Shop Attendant - Part Time

Under the direct supervision of the 1st Assistant Golf Professional, the Golf Shop Attendant assists in daily golf shop operations including, but not limited to, greeting and checking in guests, merchandising and point of sale tasks, promotion of the facility, and providing information, service, and hospitality to guests. May be required to work early morning, evening, weekend, and holiday shifts.

JOB SUMMARY

Provides service and hospitality to golf course guests.

Works with fellow Golf Shop employees in a team approach to daily operations; creates and fosters a high degree of customer service and professionalism in the workplace.

During assigned shift duties will include but are not limited to:

• Daily opening and closing of the Golf Shop and performs daily collection, deposit, and accounting procedures for golf course fees and charges and sales of Golf Shop merchandise in accordance with City policies and procedures.
• Monitors and manages the tee sheet to maximize space usage, revenues and prepare accordingly for the day's events.
• Monitors and manages golf course pace of play.
• Responsible for daily cash reports and bank deposits at the end of each shift.
• Assists with inventory control, merchandising, restocking and display of Golf Shop merchandise while maintaining the Golf Shop in a clean, orderly condition.

Performs other duties and assignments as requested for the successful operation of the facility.

QUALIFICATIONS

Minimum 16 years of age. Prior retail and/or golf sales experience preferred. Must be computer literate with working knowledge of MS Office. Must possess excellent customer service and interpersonal skills. Must be able to work in a team environment.

CERTIFICATES, LICENSES, REGISTRATIONS

Current First Aid and CPR certification preferred.

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Must be able to read, comprehend and interpret City of Golden policies and procedures.

Must be able to communicate effectively with co-workers, citizens, and others verbally and in writing. Ability to respond to customer concerns promptly and effectively. Ability to establish and maintain effective working relationships with employees, the public, and other agencies.

MATHEMATICAL SKILLS

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to apply and calculate percentages and fractions to areas of business. Ability to complete time sheets.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

MATERIAL AND EQUIPMENT DIRECTLY USED

General office equipment, computer, cash drawer, credit card machine, phones, adding machine, photocopier, golf merchandise, and fax machine.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, climb, kneel, stoop, reach and lift, exhibit manual dexterity and the ability to handle objects. Must be able to lift 100 pounds assisted and 50 pounds unassisted. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The work environment is primarily in an indoor setting. The noise level in the work environment is usually moderate.

City of Golden is an Equal Opportunity Employer