The Golf Shop Clerk is responsible for providing courteous and professional service to all members and guests while working as part of the Golf Operations team. The Golf Shop Clerk's duties include but are not limited to:
Following opening and closing procedures.
Timely and efficient registration of members and guests in the Golf Shop.
Ensure all names are recorded on the tee sheet.
Answering telephone calls and directing or responding to all inquiries in a professional manner.
Ensure effective communication of member and guest needs to Crew Chief.
Assist with the coordination of all member events, corporate events and any other relevant functions.
Supporting Assistant Professionals in the daily tracking of inventory and pricing of goods.
Daily maintenance and cleanliness of the Golf Shop.
Ensure all demo and rental clubs are accounted for before and after use.
Understanding of the Golf Shop Merchandising Program.
Understanding reciprocal privileges for member play.
Understanding policy and procedure as provided
Be conscious of daily events and activities and their timing.
Maintain a clean and safe environment within the Golf Shop.
Communicate all issues and relevant information and reporting it to the Assistant Professionals and DoG/HP.
The Golf Shop Clerk cannot make policy decisions or authorize any commitments other than those authorized by the DoG/HP.
Do not make any unnecessary comments over the radio airwaves.
Be ready, willing and able to do whatever task may be asked of you.
Ontario Golf Courses