Posting Date May 07, 2020
Job Number 20034134
Job Category Golf, Fitness, and Entertainment
Location Toftrees Golf Resort, 1 Country Club Lane, State College, Pennsylvania, United States VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Seasonal - Full-Time
Position Type Non-Management/Hourly
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first.
Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.
Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers. Answer golfer questions about course.
Promote and sell golf shop merchandise to customers. Open/close golf shop daily. Collect all golf-related fees from registered golfers.
Count, prepare, and deposit cash. Run closing reports off the registers. Schedule tee times for golfers.
Communicate with the starter, golf services, and golf grounds regarding any changes to the tee sheet. Maintain cleanliness of golf-related areas (e.g., golf shop, hallways, locker rooms, common areas). Total tee sheet and ensure accuracy of daily totals. Stock, tag, and display merchandise on golf shop floor ensuring all merchandise is neatly arranged and restocked to proper level.
Notify manager/supervisor of any important issues as necessary. Teach individual and group golf lessons in keeping with PGA/LPGA and Marriott standards.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.
Enter and locate information using computers and/or Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Imperial Hotel Group