Golf Course Clubhouse Attendant - 2024

General Overview of Position

Golf Course Clubhouse Attendants work under the general supervision of the Leadworker and/or Field Supervisor at the City of Kenosha's municipal golf course. The golf course operates seven (7) days/week during the season, weather permitting, on a schedule set by the Parks Department (approximately April through October/November). Clubhouse Attendants are scheduled to work from dawn until dusk. Hours will include early mornings, evenings, weekends, and holidays.

Please note that City employees (including seasonal employees) may only be employed in one classification at any one given time.

Example of Duties & Responsibilities

• Selling golf course permits, merchandise, and renting golf cart equipment to the public using a tablet for point of sales.

• Taking course reservations and answering questions over the telephone and/or in person.

• Preparing and selling concession items including food, beverages, and alcohol.

• General maintenance and cleaning of the clubhouse, concession facilities, andgrounds.

• Other related duties as assigned.

Requirements

Minimum Requirements:

• Prior experience providing customer service and responsibility in handling money required, including experience with general maintenance (stocking, cleaning, etc.).

• Must be age 18 or older.

• Must have a high school diploma, GED or HSED.

• Must pass a criminal background check and post-offer drug screen.

Knowledge, Skills and Abilities:

• Ability to understand and follow orders, orally and in writing.

• Ability to prepare, cook, and serve basic food items.

• Ability to handle money with accuracy.

• Ability to prepare accurate reports in a timely manner.

• Ability to provide customer service, resolving customer inquiries and complaints.

• Ability to establish and maintain effective working relationships with employees, supervisors, and public.

• Knowledge of basic math associated with currency exchange using a cash register.

• Skill in operation of general office equipment such as telephone, cash register, etc.

Physical Requirements:

• Task involves some physical effort, i.e. some standing and walking, frequent light lifting (5-10 pounds); infrequent moderately heavy lifting (20-50 pounds; minimal dexterity in the use of fingers, limbs, or body in the operation of shop or office equipment.

• Task may involve extended periods of time sitting or standing at a customer service area.

Environmental Requirements:

• Task is regularly performed with minimal exposure to adverse environmental conditions.

Sensory Requirements:

• Task requires sound perception and discrimination.

• Task requires oral communications ability.

• Task requires visual perception and discrimination.

Method of Selection

Previous employees are not guaranteed rehire and are required to complete an online application for consideration.The City will analyze the applicant's education, training and experience. Written, oral and/or proficiency exams may be required to establish eligibility. The City of Kenosha reserves the right to further evaluate only those applicants who best meet the needs of the City.