Landry's Las Vegas , NV 89134
It is the responsibility of the Host Person to greet guests with warm hospitality and insure smooth operation and high level of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Display friendly hospitality greeting and seating guests. Point out table number and direct towards buffet lines. Seat all stations equitably assuring equal distribution of parties.
Keep reception area clean and neat.
Know locations of all Golden Nugget outlets and services.
Answer phone properly and promptly giving name of restaurant and identifying self.
Be familiar with menu items and daily specials.
Check that tables are properly set, side stations kept clean, and all side work is properly and completely done.
Handling initial guest complaints and inform Manager on Duty, immediately.
Assure smooth transition at shift change remaining on duty until relief is present.
Circulate stations making sure guests are getting proper service and that all employees are in stations and doing their jobs.
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience helpful in a fast paced, high volume operation. Will train, if necessary.
Must have a current Health Card.
EDUCATION and/or EXPERIENCE:
Minimum age requirement is 21
Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
Ability to read and understand all policies and procedures.
Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
Must be able to complete standard forms and reports.
The physical demands described here are representative of those that must be met by an incumbent to successfully perform the duties and responsibilities of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, duties and responsibilities.
Constant standing, walking 10 20 ft., balancing, twisting, reaching and bending.
Frequent eye/hand coordination, manual dexterity, fingering, handling, wrist motion and bending/stooping.
Frequently speaking, hearing, listening, seeing to communicate with guests and fellow employees.
Constant mental alertness, remembering/paying attention to/observing details, making decisions; directing others; following directions; concentrating amid distractions.
Occasionally sitting, reaching, lifting up to 50 lbs., carrying, hearing, smelling and kneeling.
The work environment characteristics described here are representative of those an employee encounters while performing the duties and responsibilities of this position.
Inside, humid, changing temperature
Marble floors; carpet
Working with others and sometimes alone.