As leader of our globally mobile benefits business you will be responsible for developing and managing services for risk and health coverages for globally mobile populations of multinational companies. This will include direct oversight of our Center of Excellence (COE) for North America plus developing capabilities and COE's in Latin America, Middle East and Asia Pacific. This role will also partner with our existing UK and France teams. On a global basis the role will ensure clear lines of engagement across all COE's and geographies, including the sharing of knowledge, consistent go to market strategy (internal and external) and responsibility for management of expatriate vendor relationships globally
The role will focus on continuing to maximize revenue growth in this fast growing segment as well as improving operating processes globally, which should include utilizing our technology platforms for improved member experience and administrative efficiency.
Global subject matter leader for expat and mobile risk and health benefits with oversight of all solutions and services in this area
Responsible for continuing to grow WTW revenue in this high growth area
Leading client sales in the subject matter area leveraging existing Health & Benefits (H&B) and Global Services and Solutions (GSS) client relationships while pro-actively engaging with Client Relationship Directors
Developing and expanding the number of subject matter experts in this area globally with a specific focus on integrating GSS and H&B colleagues in key geographies (North America, GB, Europe, Asia Pacific)
Implementing an efficient and effective delivery structure for this subject matter area (including management of the centres of excellence)
Integrating technology into our solution to produce an improved employee experience and streamlining of our administration
Developing and publishing new research in this subject matter area, including leading the management of the International Mobile Employee survey
Develop new or refined client solutions, including packaged solutions, and integrating with other WTW service lines where possible. Partnering with regional H&B and GSS business leaders to customize service proposition as needed by geography and business segment while aligning with local sales and marketing strategies.
Create a governance model which ensures consistent flow of communication across all COE's while supporting the presentation of key performance metrics to relevant management teams on a monthly basis.
10+ years health and risk benefits experience in expat and mobile benefits
Demonstrated ability to lead, influence and bring people together within a matrix structure
Knowledge of and significant experience working with insurance vendors within expat benefit space
Knowledge of insurance vendor structures and processes
Ability to work both independently and with client teams, including virtual COE's with members in different geographic locations
Strong organizational abilities and flexibility to work in a performance driven environment managing multiple project priorities
Excellent problem solving and analytical skills a must for this job
Diligence in identifying, following up and resolving issues
Bachelor's degree or equivalent
Ability to travel internationally as required
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.
Willis Towers Watson is an equal opportunity employer
Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
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