Global Training Manager

Innovation starts from the heart. Heart valve disease and critical care therapies impact millions of lives, spanning all ages and geographies. As communities globally address the opportunities and challenges of cardiovascular care, telling a compelling and authentic story is more crucial than ever. Beyond raising awareness, our Marketing teams build lasting, trusted relationships with medical professionals and industry stakeholders to ensure patients can receive the treatments they need.

Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under treated. Edwards' groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It's our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. This project manager will initiate, plan, execute, control and manage all aspects of projects to ensure ultimate project success within THV Marketing.

You'll make an impact by....

• Leading the execution and development of assigned product/program related training content and tools, including all aspects of education program delivery, while utilizing creativity and judgment to assure training tools are in compliance with Legal, Regulatory/Quality and AdvaMed requirements and achieving Edwards desired business goals:

• Collaborating cross-functionally on creation of product/program training content, implementation and sustaining product use issues

• Creating educational content and leverage content across multi-media tools to ensure clarity for regions where English is a second language

o Driving Edwards global product education program(s) to ensure proper utilization of products, and best procedural outcomes (Box, Procedural Videos, WebEx, On-Site training, etc.)

• Negotiating and developing appropriate vendor agreements

• Leading operations of product/program launch training activities globally - 25% travel

• Ensuring proper content is updated and available throughout product lifecycle related training

• Establishing and maintain good business relationships/partnerships with key KOL physicians and global regional prof Ed teams

• Provide complex ad hoc analysis and projects on sustaining engineering product modifications and complaint issues

• Measure effectiveness of educational tools, resources and programs through conduct post-meeting survey instruments, focus groups, and other market research and provide monthly analytics.

• Driving and leading the implementation of process improvement for operational efficiency

What you'll need (Required):

Bachelor's Degree or equivalent 5 years experience related experience required

Master's Degree or equivalent with 3 year related experience

Be onsite at our Irvine, CA Headquarters

Ability to Travel 25% or more

What else we look for (Preferred):

• Excellent organizational and project management skills

• Proven expertise in MS Office Suite

• Excellent written and verbal communication skills and interpersonal relationship skills including consultative and relationship management skills

• Excellent problem-solving, critical thinking, and investigative skills

• Substantial knowledge and understanding of policies, procedures, and guidelines relevant to strategic event planning

• Strict attention to detail

• Ability to interact professionally with all organizational levels

• Ability to manage competing priorities in a fast paced environment

• Must be able to work in a team environment, working closely with global marketing team, key opinion leaders and regional sales managers

• Develop the ability to interact with senior internal and external personnel on assigned projects

• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California, the base pay range for this position is $88,000 to $124,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to complying with the requirements and guidance from our government authorities and to protecting our vulnerable patients and the healthcare providers who are treating them around the world. As such, all Healthcare Interacting positions require COVID-19 vaccination, which includes anyone who directly interfaces with patients and those who interact with healthcare providers as part of their role. If hired, as a condition of employment, you will be required to submit proof that you have been fully vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in countries where it is prohibited by law to impose vaccination. In countries where vaccines are less available, or other requirements exist, we may institute alternate measures that optimize patient safety and healthcare provider safety, which may include regular COVID testing or specific masking requirements.