Global Study Manager I (Remote)

Covance New York , NY 10007

Posted 6 days ago

Job Overview:

Get ready to redefine what's possible and discover your extraordinary potential at Covance. Here, you'll have the opportunity to personally advance healthcare and make a difference in peoples' lives with your bold ideas and unique point of view. With the support of exceptional people from across the globe and an energized purpose, you'll be empowered to own your career journey with mentoring, training and personalized development planning.

Join us as we speed the delivery of groundbreaking therapies and anticipate tomorrow's drug development challenges, creating new possibilities for our clientsand your career.

Global Study Manager (GSM) for our Indianapolis, IN Location

This can be a remote role if you do not live in the Indianapolis Metropolitan area.

The Company - COVANCE

As one of the world's largest and most comprehensive drug development services companies, Covance has helped pharmaceutical and biotech companies develop one-third of the all prescription drugs in the marketplace today.

The Position

The Global Study Manager must prove to be knowledgeable and experienced in project management techniques related to clinical trials. The Global Study Manager is responsible for key client deliverables including budget, risk, and milestone management. Global Study Managers must demonstrate leadership across the Covance study team, keeping a collaborative attitude and fostering excellent communication within the team. Global Study Manager must be able to combine a strong understanding of client protocol specifics and study feasibility, to ensure successful study management and provision of outstanding customer service.


  • Key contact for clients; Liaison between Clients, CRO, and Covance

  • Displays leadership to ensure successful interactions between Covance study team members needed to provide seamless study delivery to the client.

  • Provides project management oversight; focusing on key client deliverables through budget, risk, and milestone management.

  • Facilitates communications between Client and extended Covance study team, including Study Design Lead and Regional Study Coordinator.

  • Performs review of SOW to ensure quality implementation of client specifics and requirements.

  • Manages a portfolio of global and local studies with varying complexity.

  • Acts as an ambassador on behalf of the client within Covance CLS and across Covance business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills

  • Ensures that all customer expectations are documented and acted upon in compliance with regulatory requirements

  • Demonstrates through appropriate self-organization the ability to manage conflicting priorities and to make difficult decisions

  • Able to act efficiently in an environment with dynamic timelines and priorities

  • Accountable for the implementation, monitoring and reporting of performance metrics

  • Actively participates in Covance CLS development through continuous process improvement, quality and productivity

  • Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients

  • Demonstrates strong interpersonal and communication skills that will build strong internal and external relationships to ensure deliverables are on time and within budget

  • Displays appropriate self-organization and ability to manage conflicting priorities

  • Participate in functional meetings (eg. CLFs) and provide input, keeping processes up to date

  • Comply with CCLS Global Project Management strategy

  • Support a culture of continuous improvement, quality and productivity

  • Other duties as assigned


  • High School Diploma required

  • University degree in a scientific field strongly preferred


  • 2 years related industry experience; project management experience in clinical trials would be a strong asset.
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Global Study Manager I (Remote)