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Global SQL Database Administrator III

Expired Job

GM Financial Arlington , TX 76004

Posted 3 months ago

Overview

The Global SQL Database Administrator III under general direction from the SQL Database Services Manager will assist in the planning, design, implementation, and support of the GM Financial SQL Server infrastructure. This team member is responsible primarily for the assessment and optimization of SQL Servers through review and assessment of user needs, and in accordance with company compliance and security policies and procedures.

Responsibilities

JOB DUTIES

  • Provide internal and external customers with excellent customer service while striving to provide world-class support

  • Effectively communicates current status of all projects, problems, and issues to the SQL Database Services Manager

  • Proactively identifies opportunities for improvements to existing processes and for automation of time consuming tasks

  • Plan, prioritize, and provide direction for assigned software and / or hardware changes

  • Attend departmental, project and general meetings and effectively represent current status as appropriate

  • Execute operational support of corporate, branch and service center operations and all associated server hardware and software

  • Ensure that all SQL Servers are running at optimal capacity

  • Study and analyze the performance and capacities of the systems and peripheral equipment/systems and prepare plans for future expansion and upgrades

  • Participate in company provided training and perform independent training as appropriate

  • Resolve incident management tickets as they arise and ensure timely resolution

  • Provide technical support for projects as directed

  • Manage SQL Server 2008R2/2012/2014/2016 for the GMF Enterprise Lead the design, implementation and support of a highly available SQL Server infrastructure platform

  • Define and evangelize enterprise policies, standards and position statements for new and existing SQL Server related technologies

  • Provide 3rd level support for Microsoft SQL Server for end users, application and administration teams - must be comfortable in addressing critical incidents

  • Configure failover cluster in Windows Server 2008R2 and Windows Server 2012R2 to support SQL Server instances

  • Provides systems metrics, root cause analysis and proactive monitoring and communicates any performance degradation to management

  • Perform critical system changes after business hours

  • Adhere to all company authored policy, procedure and standards documents

  • Author policy, procedure and standards documents based on industry best practices and personal research and experience

  • Collaborate with the SQL Database Services Manager to develop and maintain professional network and business relationships with vendors, peer organizations, and other business contacts

  • Provide technical and operational support in designated technology areas

  • Assist the SQL Database Services Manager with new technology research in order to stay abreast of the latest developments in ITS technology, trends, and knowledge, and legislation

  • Assist the SQL Database Services Manager with making changes to server platform designs as needed

  • Assist the SQL Database Services Manager in determining the direction and enhancement of the system to meet the needs of the organization

  • Identify and evaluate third party vendors, technology, or processes for integration with GM Financials technology and equipment

  • Perform selected product research as directed

  • Participate in an on-call support rotation for providing after-hours support

  • Perform other duties as assigned by the SQL Team Lead and/or the SQL Database Services Manager

Qualifications

Knowledge

  • Knowledge and understanding of industry trends and new technologies and ability to apply this to day-to-day work activities

  • Knowledge of enterprise platforms and operating systems as well as knowledge of key business functions and processes

  • Expert level knowledge of SQL migrations and SQL Server consolidation

  • Advanced knowledge of Windows Server and Encryption Technologies specifically SQL TDE

  • Design, Implement and troubleshoot complex Windows and SQL Server environments

  • Advanced knowledge of Windows Server and Desktop operating systems

  • General knowledge of desktop and server virtualization technologies

  • Expert knowledge in SQL Server 2008R2-2016 including Reporting Services, Integration Services, Analysis Services, and SQL Networking configuration

  • Advanced knowledge of writing SQL/T-SQL queries and stored procedures, using Dynamic Management Views for troubleshooting, and automating SQL management

  • Advanced knowledge of multi-server management features of SQL Server

Skills

  • Possess critical thinking and analytical skills with an ability to evaluate complex problems and issues quickly and accurately in order to recommend or take the most appropriate course of action

  • Ability to approach problems with an open-mind and create new and innovative ideas and methods

  • Ability to think strategically and perform risk analysis

  • Ability to balance priorities in order to meet multiple requirements and deadlines while ensuring priority objectives receive proper emphasis

  • Ability to accept change and adapt to organizational change and shifting priorities

  • Effective time management and prioritization skills

  • Able to think and react positively and professionally when faced with obstacles

  • Ability to communicate quickly, clearly, concisely, appropriately, and intelligently; must foster open communication, speak with impact, listen to others, and write effectively

  • Good interpersonal skills with an ability to work well with others in teams and collaborative work situations

Education

  • High School Diploma required

  • Bachelor's Degree in Computer Science or equivalent work experience in IT preferred

Experience

  • 3-5 years SQL migration experience preferred
  • 5-7 years experience with Windows clustering and experience with multi-site clustering desirable preferred
  • 7-10 years experience in Information Technology; experience with SQL Server and supporting features; managing windows application servers required

Work Conditions

  • Normal office environment

  • Must be willing to accommodate weekend, shift or on-call schedules for after-hours support

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Global SQL Database Administrator III

Expired Job

GM Financial