Global Software Delivery Senior Manager

Pwc Little Rock , AR 72215

Posted 2 months ago

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Information Technology Project Management team collaborates with PwC practice leaders to develop and deliver technology solutions. We provide project management oversight and collaborate with various project resources and vendors to ensure the appropriate methodology is followed, deliverable quality is high, and satisfaction is achieved. Simply put, you'll solve business problems using technology, work with multiple teams concurrently, and be able to take pride in end to end ownership of a project.

Responsibilities

As a Senior Manager, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

  • Proactively assist in the management of a portfolio of clients, while reporting to Directors and above

  • Be involved in the financial management of clients

  • Be actively involved in business development activities to help identify and research opportunities on new/existing clients

  • Develop project strategies to solve complex technical challenges for our clients

  • Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team

  • Shape and deliver projects to meet and exceed the expectations of our clients and our own quality criteria

  • Train, coach, and supervise team members

  • Continue to develop internal relationships and developing your PwC brand

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

High School Diploma

Minimum Years of Experience:
6 year(s) of progressive roles managing IT project management and strategy development.

Preferred Qualifications:

Degree Preferred:

Bachelor Degree

Preferred Fields of Study:

Management Information Systems

Certification(s) Preferred:

Project Management Professional (PMP) or Certified Scrum Master (CSM)

Preferred Knowledge/Skills:

Demonstrates intimate abilities and/or a proven record of success as a team leader overseeing the delivery of technology solutions using agile methods and both onshore and offshore providers.

Demonstrates intimate abilities and/or a proven record of success as a team leader in project management roles including the use of traditional or agile methodologies to deliver Technology solutions including the following areas:

  • Project Management tools such as HP PPM, MS TFS, Rally, MS Project, etc.;

  • Project Financial Management using tools such as HPP PPM, Excel, etc. to monitor Budget, Actuals, ETC, EAC and related variances;

  • Technology solution delivery for large projects/programs through a complete agile development lifecycle (backlog prioritization, sprint planning, tracking burn-down/velocity, etc.);

  • Vendor management (onshore and offshore) including contractual stipulations and obligations established in Service Level Agreements and risk management/escalation;

  • Cloud-based implementations and upgrades;

  • Continuous Integration and DevOps; and

  • Collaborative approach with team and vendor resources of a project throughout the System Development Life Cycle (SDLC).

Demonstrates intimate abilities and/or a proven record of success as a team leader in the following areas:

  • Applying project management and agile knowledge to identify, escalate, and remove team impediments that jeopardize sprint goals;

  • Influencing project team members to identify and address project issues, including leadership and interdependent teams, and to promote self-directed teams by enabling open, transparent and clear communications;

  • Teaching and coaching application development teams to adopt continuous delivery practices and other lean/agile modeling techniques;

  • Creating and maintaining sprint schedules based on information from the vendor and PwC task information. Incorporates updates and changes to the integrated project plan and prepares reports and presentations for executive levels;

  • Managing large software development and IT infrastructure projects or groups of smaller projects and working in large program environments;

  • Collaboratively working with all team and vendor project resources on projects of a complex or mission critical nature;

  • Collaboratively managing Sponsor/customer expectations, and interacting with sponsor on a regular basis as it relates to software and IT infrastructure implementations;

  • Managing all SOW deliverables and reporting project costs and forecasts on a regularly scheduled basis to project leadership and making recommendations to improve project effectiveness;

  • Managing internal and external project resources considering quality/acceptance of SOW deliverables internally and externally;

  • Collaboratively managing Sponsor/customer expectations and interacting with sponsor on a regular basis as it relates to software and IT infrastructure implementations;

  • Applying knowledge of the Firm to the Project Management activities to comply with Firm policies and standards;

  • Promoting the use of collaboration tools like Hangouts Meet, Web-ex, Google suite and team databases; and

  • Enhancing communications between teams using personal exchanges, teleconferences and video conference.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Global Delivery Automation Solution Architect

Pwc

Posted 3 days ago

VIEW JOBS 7/16/2019 12:00:00 AM 2019-10-14T00:00 A career in National Special Functions, within Internal Firm Services, will provide you with the opportunity to support service, sector, and market leaders deliver the unique PwC client experience to our clients. You'll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective clients. Our Global Delivery Model Services team is responsible for developing programs and initiatives directed at designing, developing, and implementing a robust Business Process Management Solutions Platform to enable effective scalability and sound management of PwC's Global Delivery Model operations on a worldwide scale. Responsibilities As a Senior Manager, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: * Proactively assist in the management of a portfolio of clients, while reporting to Directors and above * Be involved in the financial management of clients * Be actively involved in business development activities to help identify and research opportunities on new/existing clients * Develop project strategies to solve complex technical challenges for our clients * Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team * Shape and deliver projects to meet and exceed the expectations of our clients and our own quality criteria * Train, coach, and supervise team members * Continue to develop internal relationships and developing your PwC brand The Solution Architect will be responsible for providing strategic direction for process automation architecture in support of the overall enterprise automation initiative and will act a Subject Matter Specialist in Robotic Process Automation, Cognitive and Artificial Intelligence technologies as they apply to enterprise scale intelligent process automation. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: High School Diploma Minimum Years of Experience: 6 year(s) Preferred Qualifications: Degree Preferred: Bachelor Degree Preferred Fields of Study: Computer and Information Science, Management Information Systems, Systems Engineering, Business Analytics Preferred Knowledge/Skills: Demonstrates intimate abilities and/or a proven record of success in the following areas: * Developing enterprise wide reference architectures that facilitate business process automation, process documentation, and workflow automation; * Leading Solution Design, Service Delivery and end-to-end oversight for all Process Automation projects for 4-5 named business functions; * Collaborating with Business and Vendor teams & leading teams assigned to IPA projects; * Leading initiative to build reusable assets and artifacts that can be leveraged across other projects; * Governing automation projects & coordinating with business stakeholders and IT leads; * Collaborating with IT and business teams, and providing technical advice as necessary; * Monitoring emerging industry trends to determine impact on the enterprise solution architecture and technology, and advising strategic direction; * Facilitating training and product sessions for business users and IT; * Collaborating with Business and Enterprise Architecture teams to instill precision and automation in program delivery; * Installing and configuring automation technologies, including infrastructure requirements and recommendations at enterprise scale and business continuity; * Developing a framework for automation projects to establish manageability and maintainability of automation operations from cradle to grave; * Conducting Process Automation High Level Assessments for automation with recommendations for benefits and savings; * Working knowledge of current business processes and the ability to understand new business processes; * Demonstrating ability to envisage how an automated solution will work in the wider business environment to understand its advantages and what its effect will be; * Demonstrating ability to conceptualize RPA solutions and understand the prescribed RPA design architecture; * Understanding of workflow-based logic and the ability to both understand a business process from a workflow diagram, and to illustrate a written process description as a workflow diagram; * Demonstrating thorough software troubleshooting skills and an understanding of programming constructs (C++, C#, Java, Python, Visual Basic, VBA.net) in a MS Windows based enterprise software environment; and, * Demonstrating thorough understanding of programming concepts and a programming background in any programming language. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. Pwc Little Rock AR

Global Software Delivery Senior Manager

Pwc