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Global Service Delivery Leader

Expired Job

General Electric Houston , TX 77020

Posted 3 weeks ago

Global Service Delivery Leader

  • GE Oil & Gas

  • Experienced

  • Posted 9/27/2018 11:56:02 AM

  • 3174774

  • Job Function: Services

  • Business Segment: Oil & Gas Oilfield Equipment

Location(s): United States; Texas; Houston

Role Summary:

The Global Service Delivery Leader will be responsible for continuous improvement in transactional and service agreements, while providing leadership to global teams to drive operational excellence. In addition, you will actively participate in the development and execution of our service growth strategy, while continuing to reinforce a safety culture and conduct services activities in compliance with local and industry regulations.

Essential Responsibilities:

In addition, you will:

  • Be responsible for fostering a safety culture

  • Lead the development of digital tools for Maintenance and Field Service transactional activities

  • Lead Six Sigma process improvements

  • Lead the development and execution of BHGE's Subsea Drilling Systems Services growth strategy

  • Be responsible for building strong long-term relationships with key customers in the region

  • Lead resource management globally for the Services organization

  • Lead efforts to drive profitability for transactional services and long-term service agreements

  • Act as a single point of contact for compliance inquiries

  • Interface regularly with Product Family Leaders to review maintenance strategy, feedback for improvements, and service reliability

  • Lead cross-functional rigor, driving alignment for long term service agreements

  • Be responsible for minimizing and managing risk in the Services portfolio


  • Bachelor's degree from an accredited university or college (or a high school diploma/GED with at least 8 years of experience in a field service position)

  • 10+ years Oil Industry experience, with at least 2 years experience in program management

  • Experience with and operational background in Well Control Systems

Desired Characteristics:

  • Engineering degree preferred, or commensurate working and professional experience

  • Track record of identifying, developing and executing business critical initiatives and strategies

  • Possesses strong passion for ensuring voice of customer is included in solutions

  • Ability to think clearly and communicate effectively with customers, Field Service personnel and cross functionally within BHGE organization.

  • Strong knowledge on BHGE Drilling Subsea Products (Drill-through equipment)

  • Ability to lead and influence cross-functionally.

  • Strong oral and written communication skills

  • Strong interpersonal and leadership skills.

About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world's first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company's global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Locations: United States; Texas; Houston

GE will only employ those who are legally authorized to work in the United States for this opening.

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Global Service Delivery Leader

Expired Job

General Electric