Blizzard Entertainment has been rated by Fortune as one of the "Best Places to Work" for several years running. We are a community of 4,000 global employees who are passionate about not only gaming but entertainment and the technology that drives our user's experience.
Blizzard Entertainment seeks a seasoned global senior public relations (PR) manager to play a major role in shaping the global communications program for World of Warcraft. We are looking for a focused, detail-oriented person who multitasks efficiently, excels in a deadline-driven environment, communicates concisely and clearly, and can stand up for him or herself amongst other stakeholders with varying levels of PR understanding. The ideal candidate has at least seven to ten years of experience in-house at a gaming company and/or at an agency, has managed an international or multi-market program, and either is a World of Warcraft player, or has worked on titles with similar business models (e.g., subscription or games as service). Strategic thinking and demonstrated experience working with the latest communications methods and tactics are musts. Candidates should be flexible, motivated self-starters who can adapt quickly to changing factors while staying focused on the objective, and work independently while contributing to the goals of a team.
The Global Senior PR Manager will be responsible for the development of the franchise's Global PR & communication strategy. The role will work closely and collaboratively with Global Publishing, the franchise development team and regional PR managers to support franchise priorities and goals. This includes but is not limited to developing a robust global communications plan, managing global communications activities that promote the franchise, managing asset and build creation, and global PR reporting. Global PR Managers play a key role in advising the development and senior leadership teams on behalf of regional PR and their success will be measured by the franchise's global PR performance.
Draft, present, and maintain detailed global PR plans and strategic communications points of view.
Develop PR strategies and manage the execution of product publicity through pre-launch, launch, and post-launch phases.
Collaborate with and fulfill requests for Blizzard's international PR teams.
Conduct extensive phone / email correspondence and ongoing relationship-building efforts.
Communicate regional PR needs and concerns as necessary to ensure global franchise publishing and development team has clear view of regional challenges
Establish regular method of efficient info sharing, gathering and dissemination from/to/among global publishing, development team and regional PR.
Establish global program roadmap and ensure deliverables are met.
Handle all franchise development team spokesperson and event build requests for global and regional PR events. Ensure developers, plus HQ and regional IT and QA teams communicate effectively and meet deadlines and deliverables.
Manage global franchise asset (screenshot, videos, digital codes, etc.) requests and oversee regional PR asset requests.
Develop strategy and reactive messaging for global crisis in addition to creating plans that identify and address emerging challenges/issues that may affect global regions.
Take on other responsibilities as assigned.
Travel domestically and internationally as required.
A minimum of 7-10 years' experience in PR
Strategic thinker with a global program management background, and a proven track record of results
Able to quickly compose and edit a variety of creative and business-oriented texts that meet company standards, on deadline
A modern communicator with interest and experience in leveraging integrated campaigns
Experience working with global leadership and coaching regions to translate global goals into actionable regional strategies
Possess excellent interpersonal and diplomatic skills, while maintaining an ability to always stay focused on the work at hand
Able to confidently communicate about Blizzard products with the press and public
Demonstrate knowledge of games and the game industry
Extremely detail-oriented and driven to consistently meet deadlines
Able to organize thoughts and make decisions under time constraints and full workload
Strong team player, able to balance and blend various department needs and views into effective product-PR strategy and work with other teams to complement and support each other's plans and objectives
Good presentation skills
Very organized with excellent time-management skills
Bachelor's degree in public relations, marketing, journalism, or business, or equivalent work experience
Experience in managing a team of PR professionals
Experience working on subscription or 'games as service' titles
A passionate gamer
Experience playing World of Warcraft
Required Application Materials
net Email Address
Cover Letter which should include:
Why you are interested in working at Blizzard
What games you are currently playing
Only submissions with Cover Letters will be considered.
Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work/life balance. We've worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. We are dedicated to creating the most epic entertainment experiencesever. Join us!
Blizzard Entertainment, Inc.