Job Title: Global Security Operations Center Operator Job Number: CHQ20181412-29252Location: Palm Bay, FL
During its 120-year history, Harris has transformed communications and information technology. Harris is a proven leader in tactical communications, geospatial systems and services, air traffic management, environmental solutions, avionics and electronic warfare, and space and intelligence. From ocean to orbit and everywhere in between, we provide mission-critical solutions to connect, inform and protect the world.
On the Harris team, your job is to secure the world. We don't work here just for the advanced technology and equipment: We work her because we know what and who we're protecting! From families to the intelligence community, and from our climate to our men and women in uniform we're making the world a safer place!
Perform operator duties in support of a 24 hours a day, 7 days a week Global Security Operations Center.
Perform operator duties in support of the 24/7 Harris Global Security Operations Center
Monitor and operate security systems to include intrusion detection, access control, CCTV, along with environmental monitoring and fire alarm systems
Respond and initiate action related to intrusion detection alarms and access control alarms as required by government industrial security requirements, fire alarm systems, and environmental monitoring and alerting systems
Respond and initiate action related to, and coordinate emergency response with law enforcement, fire and medical emergency services during emergency situations
Notify, assist, and direct external emergency personnel and internal resources as necessary
Dispatch security guards for alarm response, calls for service and emergency situations
Manage communications for emergency and non-emergency calls-for-service, to include handling radio dispatch, phone, and email workstations
Manages information flow to and from incident
Monitor email inboxes, work order service requests and all communications devices; prioritize and process incoming information according to procedure
Generate and track work orders, daily reports, and incident reports
Ensure the GSOC Manager and appropriate security management is apprised of all significant and unusual global events in real-time, and documentation is maintained
Perform duties related to Crisis Management and Emergency Operations focal point
Track global employee travel through implemented programs
Monitor international incidents through open source media and the Threat and Risk Intelligence System (TRIS)
Create accurate and timely incident reports, escalating to the appropriate persons as necessary
Liaise with personnel security contractors providing journey management support to Harris employees in high risk locations
Interface with Program Security Officers, Managers, guard force, facilities management, and other operations support functions
This position requires the candidate to be able to obtain a TS/SCI clearance
This position requires shift work. Candidate must be willing to work 2nd or 3rd shift, weekends, and holidays as necessary with possible overtime
Perform other tasks and duties of a similar nature and scope as assigned
High School Diploma or equivalent with at least 6 years related experience
Must be able to obtain a TS/SCI clearance
Experience in security operations or similar operations center experience highly desirable
Effective oral and written communication skills
Proficient computer skills to include Microsoft Office applications (e.g., Word, Excel, Outlook, etc.)
Ability to multi task, plan and organize
Ability to assess and evaluate situations effectively
Ability to identify critical issues quickly and accurately
Ability to research, investigate, compile information
Problem solving skills
Skilled in synthesizing facts, concepts, principles
Ability to mediate conflict with tact, diplomacy
Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your rsum for this position, you understand and agree that Harris Corporation may share your rsum, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Candidates will support Environment, Health and Safety by fulfilling the Harris EHS Policy, complying with Harris EHS programs and applicable regulations, and striving for continual EHS improvement.