Global Salesforce Administrator

Ultimate Software Fort Lauderdale , FL 33301

Posted 2 weeks ago

Ultimate Software is recruiting for a Global Salesforce Administrator. This is an exciting opportunity to work in a challenging, fast-paced environment in South Florida on a high-performance team.

The Global Salesforce Administrator will be part of the Marketing Systems' Team which is responsible for supporting the Marketing and Sales Global teams by maximizing efficiency and capitalizing on the full features of the system along with additional integrated applications.

We are looking for an individual with excellent technical and communication skills who thrives in a collaborative environment, willing to build relationships and get things done. While attention to detail is crucial, the ability to be flexible, think quickly on your feet, and fully understand dependencies and the "big picture" is also important.

Here at Ultimate Software, we truly put our people first. We strongly believe in teamwork, and we encourage and trust our people to reach higher, learn more, and live up to their potential. Ultimate is ranked #1 on Fortune's Best Places to Work in Technology for 2019 and #8 on the 100 Best Companies to Work For list in 2019. Ultimate is also ranked #1 on Fortune's 75 Best Workplaces for Women and #5 on its Best Workplaces for Diversity list.

Primary/Essential Duties and

Key Responsibilities:
  • Continuing customization, optimization, and development of platform by configuring, developing and testing processes based on project requirements and internal customer needs

  • Daily management of Marketing and Sales requests using a help desk system including updates such as onboarding users, creating custom objects/fields, account transfers along with report & dashboard building

  • Develops and maintains new business processes that improve efficiency and enhance productivity which may include but not limited to Apex, Visualforce, validation rules, workflows, Process Builder and Flow

  • Proactively seek out and identify needed system changes as well as managing the maintenance of on-going customizations across various applications

  • Ongoing system maintenance and configuration including but not limited to data auditing and data cleanup

  • Create process documentation and associated audit reporting

  • Develop and implement training program for end users

Required Qualifications:

(Knowledge, Skills and Abilities)

  • 3+ years experience with in a global environment

  • Experience with Process Builder, Flow and Visualforce

  • Experience with change management system

  • Re-engineering experience of existing configuration

  • Experience with a Marketing Automation System (Eloqua, Marketo, Pardot, Hubspot)

  • Proficient written and verbal communication skills

  • Strong planning and project management skills

  • Organized and detail oriented

  • Strong analysis and decision-making abilities, including problem solving

  • Proficient in Microsoft Office applications

  • Salesforce Administrator certification

(Experience, Education, Certification, License and Training)

  • Preferred Bachelor Degree, will consider experience level in lieu of degree

  • Preferred Developer certified

Preferred Qualifications:

  • Experience working with a help desk request system

  • Experience with working with a change management process

  • Experience supporting a Marketing team

  • Experience supporting a Sales team

  • Speak or at least understand additional languages beyond English (French, German, Spanish preferred)

Physical Requirements:

  • Applicant must be able to come into the office to conduct their job responsibilities.

Travel Requirements:

  • 2-3 times a year

This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

Ultimate Software will reasonably accommodate employees with disabilities as defined by the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) and other appropriate statutes.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Salesforce Administrator

Acxiom Corporation

Posted 2 days ago

VIEW JOBS 4/21/2019 12:00:00 AM 2019-07-20T00:00 As a Senior Salesforce Administrator, you will be part of our Salesforce applications team within the Information Technology organization. You will work with a team of administrators who are responsible for everything from system administration & support for our roughly 2000 users to developing improved workflows, object models, and configurations to support the business as it grows and evolves. What You Will Do: * Work individually or within project teams and participate in all phases of the project including gathering requirements, design, development, testing, training, deployment, transition, and support * Document project activities and artifacts by tracking work through ServiceNow, Salesforce cases and Atlassian JIRA in a hybrid Agile environment * Coordinate with team members and customers – provide regular status reports and updates – propose changes as necessary * "Keeping the lights on duties" including managing case queue, monitoring and troubleshooting end user and system issues * Routine user provisioning/de-provisioning tasks and data changes/mass updates & imports * Create and maintain internal documentation on the Salesforce Org and the processes that govern the management of the organization. * Stay current with Salesforce releases, corresponding documentation and provide new functionality recommendations What You Will Need: * Bachelor's Degree or equivalent work-related experience * 7+ years of experience in an Administrative and/or Development capacity * 8+ years of work experience in an IT or business systems role * Strong knowledge and experience in security and data access; profiles, permission sets, custom objects; record types; fields; page layouts; complex reports & dashboards; Validation & Sharing Rules, Workflows, Automated Alerts and dashboards; data import/export; integration's, Page Layouts, etc. * Experience debugging * Experience in building automation and workflows with Flow and Process Builder * Experience in Salesforce Classic and/or Lightning Experience * Comfortable working with a high amount of ambiguity * Candidates must have strong remote meeting and communication skills since most of the team is located at other facilities throughout the US. Preferred Experience: * Experienced with Software development and project Management methodologies: Agile and Waterfall * Ability to resolve issues with minimal oversight, natural problem-solving abilities. * Experience with Okta and OwnBackup * Experience migrating a large Salesforce instance over to Salesforce Lightning * Salesforce certifications (Administrator, Advanced Administrator, Developer) #GD17 Primary Location City/State: Homebased - Austin, Texas Additional Locations (if applicable): Austin, Conway, Homebased - Conway, Homebased - Downers Grove Butterfield, Homebased - Ft. Lauderdale, Homebased - New York, Homebased - Plano Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Acxiom Corporation Fort Lauderdale FL

Global Salesforce Administrator

Ultimate Software