Global Product Director - Genai Assistant Skills

The GenAI Assistant Product team focuses on improving case team productivity and quality of output by building new products using GenAI technology.

The Product Owner must be a leader who is customer-centric and enjoys working with teams to design and deliver exceptional products to customers. Your squad will be responsible for:

• Driving roadmap for core features related to GenAI enterprise tools to serve case teams

• Building and testing POCs to identify and scale high value new features

• Engaging with users to understand needs and inform prioritization

Among your responsibilities, you will:

Deliver business results and customer value

• Ensure that the product is built in an incremental way, releasing new working features at the end of each sprint and creating value for the user

• Track product performance to inform future work

• Deliver on specific and measurable KPIs to be defined for your Squad

Serve as the voice of end-user

• Translate the voice and needs of user into user stories, engaging with users and design researches consistently

• Leverage empirical and qualitative data to assess feature performance and inform prioritization

• Proactively seek user feedback to learn and better understand requirements

Oversee what is delivered by the Squad and when

• Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by when

• Define and clearly communicate acceptance criteria for output based on business & customer needs

Support and enable the Squad to effectively deliver

• Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements

• Engage with Chapter Leads regarding resourcing and functional expertise required in Squad, aligning on requirements and responsibilities

• Provide feedback as part of performance management of Squad members and other members of the Product Portfolio

Set an overall vision to direct and inform the Squad's work

• Work closely with the Product Portfolio Lead to understand and drive alignment on the Product Portfolio's business strategy, goals, and objectives

• Translate Product Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals, roadmap) for your Squad to inform the creation and prioritization of the Squad's backlog of work

• Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization

Enable the organization's agile way of working

• Model behaviors to support the organization's transformation to an agile way of working

• Actively create and maintain a Squad culture based on the organization and Agile behaviors

• Provide informal and formal feedback within context of larger performance management system

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world.

• Experience building GenAI/AI and user-facing products

• 10-12+ years' relevant experience as Product Owner, including preferably also experience as Scrum Master or Agile Coach/ Mentor in 1 or more organizations

• Relevant experience in various AI or technology-driven products

• Understanding of agile principles and ways of working

• Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects

• Good understanding of current GenAI technologies

• Divergent thinker who can converge ideas into tangible products

• Exceptional communications and stakeholder management skills

• Experience in consulting is a plus

• Agile Certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner) a plus

• Being customer-focused and dedicated to understanding and learning about customer needs and requirements

• Operating with a transparency mindset, communicating clearly and openly both above and below

• Being comfortable leading, directing, and empowering team members without formal management authority

• Working with ambiguous requirements and multi-disciplinary teams

• Influencing stakeholders up to the senior levels of the organization

• Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs

• Looking for opportunities to innovate and get things done better and faster

• Every member of your squad (including development, design, and QA), for which you will be its product leader

• Internal customers, translating their voice and needs into user stories and engaging users as needed

• Product Portfolio Leaders, who will set the vision, roadmap, budget, and priorities & key KPIs for the Product Portfolios and subsequently, for the squads

• Scrum Leaders, which will act as your right hand to remove impediments and will support you in dealing with the different artifacts and ceremonies

• Other Product Owners within BCG to share best practices, ensure alignment between squads, and coordinate on dependencies

• Agile Coaches, with whom you will share passion about Agile ways of working and with whom you will shape promote business agility (within your teams and in the whole company)