This job was posted by : For more information, please see: Description:nGlobal Print Management supports 2,000+ Multi-Function Devices (MFDs) and network printers in addition to the Follow You Print and enterprise scanning infrastructure.
This highly technical role requires strong troubleshooting and effective communication skills. The analyst will work in a small team to collaborate on both technical and non-technical print issues and processes. This role provides a great experience as it requires working with numerous groups, both within and outside of IT, such as the MFD vendor, Procurement, other groups within ITSS, local support at various sites, business partners and analysts, business units, and end users.nResponsibilities may include:n- Follow You Printing Software and Server Supportn- MFD Scanning Software and Server Supportn- Printer support including the creation of network queues and driver maintenancen- MFDs, HP printers, 30 print servers, SAP printing, printer request evaluationsn- Developing and enforcing standards and strategyn- Usage analysis and fleet optimizationn- Producing reports and metricsn- Reducing print costsn- Administering print management applications and databasesn- Process improvementn- Small projectsn- Support a global IT leveraged servicen- Work with vendorsn- Scheduling and implementing changesn- Consulting with business analysts, local support, and end usersn- Develop/analyze scriptsn- Using and having knowledge in Exceln- Networking with internal and external customersn
Basic/Required:n- Legally authorized to work in the United Statesn- 5+ years of IT experiencen- Proficient in MS Office (Excel, Word, PowerPoint)n- Experience with Follow You Print infrastructure setup and supportn- Experience with an enterprise scanning solutionn- Experience managing print serversn- Experience with managing print queues and drivers in an enterprise environmentn
Preferred:n- Bachelor's degree in IT, MIT, Computer Science or other IT related fieldn- Experience with Equitrac Follow You Printing software and supportn- Experience with Ricoh MFDs and GlobalScan software and supportn- Ability to develop/analyze scriptsn
To apply, please email EmployernApex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .nVEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.
Apex Systems, Inc.