A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Business Analysis - Practice Support team oversees Information Technology project lifecycles to help align our Information Technology solutions with our business needs by identifying and addressing gaps. As a part of the team, you'll help optimise opportunity cost, document the right requirements to create solutions that meet user needs, improve efficiency by reducing rework, and shortening project timelines.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Develop new skills outside of comfort zone.
Act to resolve issues which prevent the team working effectively.
Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
Analyse complex ideas or proposals and build a range of meaningful recommendations.
Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
Address sub-standard work or work that does not meet firm's/client's expectations.
Use data and insights to inform conclusions and support decision-making.
Develop a point of view on key global trends, and how they impact clients.
Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
Simplify complex messages, highlighting and summarising key points.
Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences:
Minimum Degree Required:
High School Diploma
Minimum Years of Experience:
Demonstrates extensive abilities and/or a proven record of success with:
Understanding security as applicable to Workday;
Utilizing business processes knowledge related to specific areas of Workday, including understanding of E2E related to Workday integration points, and alignment with global process owners;
Influencing the Workday product roadmap, while understanding and articulating business needs to drive and evaluate/set roadmap priorities;
Providing expertise and/or oversight for implementation of complex roadmap items or business priorities;
Ensuring reinforcement of governance structures, including guiding principles alignment, impact considerations, driving to collaborative and consistent recommendations and decisions;
Leading art of the possible discussions to decisions/conclusions related to future functionality and creative solutioning; and,
Keeping current on new functionality/features/capabilities of Workday, current market trends, and other industry products and technologies.
Demonstrates extensive level abilities with and/or a proven record of success with:
Training to support another functional domain in order to provide coverage for illness, vacations, increase in demand, and succession plans;
Acting as a Business Process administrator, making any changes approved by governance across functional domains;
Supporting Global Process Owners and Centres of Excellence within the business on proposed changes being requested by the network, either due to regulatory reasons or as a result of Workday Releases;
Demonstrating extensive written and oral communication;
Working in a fast paced Hi-tech environment;
Managing senior stakeholders;
Influencing groups to achieve the desired outcome;
Working and delivering work in a global/virtual team environment;
Presenting to groups virtually and in person;
Possessing a Workday certification in the relevant domain;
Working in an HR role or in supporting HR Systems and business processes;
Analyzing and drilling down into requirements to ensure that a request is fully understood and documented; and,
Demonstrating competency in the English language.