Global Operations And Supply Chain Intern

American Refugee Committee Minneapolis , MN 55415

Posted 3 months ago

POSITION TITLE: Global Operations and Supply Chain Intern

HQ DEPARTMENT: Global Support

REPORTS TO: Global Operations and Supply Chain Advisor

LENGTH OF ASSIGNMENT: 3 months (with possible extension)

NUMBER OF HOURS/WEEK: Minimum 20 hours per week (unpaid)

Due to the urgent nature of this recruitment, applications will be reviewed and interviews scheduled on a rolling basis.


The American Refugee Committee is an international nonprofit, nonsectarian organization that has provided humanitarian assistance and training to millions of beneficiaries over the last 30 years. ARC works with refugee communities in 12 countries around the world, helping people regain control of their lives. The people ARC serve have lost everything to events completely beyond their control. ARC provides shelter, clean water and sanitation, health care, skills training, microcredit education, protection and whatever support we can to let people begin again.

The Global Support Department helps to ensure that all ARC programs are meeting minimum standards and supports quality control efforts at the design, implementation, and evaluation stages of all ARC programmatic initiatives.


To support the Global Operations Advisor and Officer as well as the Global Support Department in providing high quality support to all aspects of operations within the ARC global portfolio of country programs. This includes logistics, procurement, pharmaceutical supply chain, data management/organization and systems integration with other departments, including finance.


  • Support HQ compliance review of country program procurement processes and assignment of delegation of authority for high dollar/high risk purchases and contracts

  • Act as point of contact when the Global Operations Advisor travels to country programs, triage requests that need immediate attention and elevating them to the Advisor or other relevant staff.

  • Proof-reading documents for formatting and content

  • Support review of grant supported program reportsand other donor obligations

  • Attend weekly meetings with

Global Support staff to set individual work priorities

  • Collaborate in supporting global operations policy and procedure manuals

  • Assist in supporting ARC Country Program Key Performance Indicator reviews

  • Assist in the maintenance of the ARC Global Logistics Online Portal SharePoint Site

  • Organize and upload process documents into the Global Operations intranet site

  • Provide administrative support for a range of management tasks (such as filing, data entry, field staff to HQ visits, arranging teleconferenced meetings, taking meeting minutes, etc.)

  • As needed, assist Global Support staffin grant support/management activities

  • As needed, assist Development and Technical Teams

  • Other activities as needed and assigned


  • Candidate/graduate Bachelor of Arts (B.A.) or Bachelor of Science (B.S.) required, graduate degree/candidate preferred

  • Experience working in an office setting

  • Ability to dedicate minimum 12 (preferably 20+) hours per week, during the business day, ability to keep regular weekly hours preferred

  • Familiarity and/or interest in international development and/or humanitarian assistance

  • Experience with international NGOs a plus; Prior experience working in developing countries desirable

  • Familiarity with Humanitarian Logistics a plus

  • Must be able to represent ARC in a highly professional manner

  • Detail-oriented, ability to stay focused and engaged in repetitive tasks as well as tasks requiring critical thinking and analysis

  • Strong communications skills and ability to follow through short term and long term projects, while communicating progress to the team

  • IT/computer skills, particularly with Microsoft Office applications

  • Ability to utilize email system as amain source of task delegation

  • Strong knowledge of Microsoft Excel; ability to navigate complex worksheets and graphs.

  • Experience with creating or editing e-learning modules and using Articulate 360 (Storyline 360) or Adobe Captivate is desirable.

  • Experience in HTML, CSS, JavaScript and experience with Microsoft SharePoint is desirable

  • Excellent organizational skills with the ability to focus in a fast-paced environment and handle multiple tasks simultaneously

  • Excellent oral and written communications skills

  • Ability to work under own initiative and as part of a small team

  • Extremely flexible with the ability to cope with stressful situations

  • Cross-cultural communication skillsand ability to work with multi-national staff

American Refugee Committee is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status. American Refugee Committee complies with all applicable laws governing nondiscrimination in employment.

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Global Operations And Supply Chain Intern

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