Req ID 43868 Title Global Network Architect City Indianapolis State / Province Indiana Country United States Region North America Company Overview At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Responsibilities LAN services are managed by the Global Network Services (GNS) organization within Global Infrastructure Services (GIS). The LAN service scope is global and includes services for wired, wireless, and physical connectivity, and DDI (DNS, DHCP and IPAM). These services are provided through the managed services agreement with AT&T.
The primary roles of the Global LAN Architect ensure the architecture is maintained, implemented and meets the corporate needs. This includes providing oversight to global solution delivery and driving strategic implementations. Key success factors include leading the migration to Software Defined Access and enforcement of security best practices across Global LAN Services.
Global Service Delivery
Manage service provider performance for LAN services by conducting regular service reviews, auditing service provider performance against SLAs, and escalating performance issues through the defined governance structure.
Ensure appropriate security posture across services.
Drive improvements by reviewing service provider's improvement plans to ensure the service improvement plan addresses root cause effectively.
Drive cost efficiency into the delivery of global LAN services.
Perform capacity and demand planning with service provider - Forecast business demand for all in-scope and new services.
Drive resolution of major LAN service outages by influencing the service provider's recovery and permanent fix plans.
Influence the service provider's disaster recovery plan to ensure it sufficiently addresses Lilly's business continuity by reviewing the plan regularly and participating in disaster recovery tests.
Global Solution Delivery
Influence service provider's LAN solution designs to ensure business and security requirements are met appropriately.
Authoritatively consult on LAN related services and projects.
Provide external perspective by performing market research to ensure proposed solutions are viable and cost effective.
Drive resolution of key technical and business issues related to LAN projects.
Global LAN Strategy
Drive LAN Strategy, which includes wired, wireless and physical connectivity, DDI (DNS, DHCP and IPAM).
Develop plan and drive transition to new software defined LAN Architecture.
Ensure service provider's proposed solutions meet Lilly's Security requirements and business needs.
Align strategy with InfoSec organization by communicating strategy, listening for input and incorporating appropriately.
Maintain and communicate service roadmaps that describe timing for key capabilities.
43868BR Basic Qualifications
5+ years experience with in global network strategy, design, and operations
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
Problem determination (experience in root cause analysis) and problem resolution skills
Project management experience
Ability to accomplish results through others, particularly by establishing relationships, effective controls and monitoring processes
Proven negotiation and influencing skills
Strong collaboration and partnering skills
Strong verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to senior leaders
Knowledge of business environment, service requirements and culture
Process skills; an understanding of process costs, ability to work with supplier to ensure effective operations and agreed upon service levels
Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action.
Experience of indirect management - managing by influence as opposed to positional authority
Additional Information Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
Eli Lilly And Company