Global Head Retail Excellence

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information, click here.

Role reports to: Global Head, Strategy and Capabilities

Location: Skillman, NJ and Summit, NJ

Travel %: 20%

What you will do

The Global Head, Retail Excellence, is an influential voice of customer and category role within Kenvue. In this role, the leader will be responsible for embedding a category-centric approach that establishes Kenvue as a leader in winning growth strategies and executional excellence for them and their customers. They will shape, lead, and support the development several capabilities, including Category Visioning and Strategic Portfolio Management, as well as ensuring that strong executional thinking is embedded throughout brand strategies.

A successful candidate will shape and execute the Kenvue approach to Category Visioning - partnering with the Franchise and lead (design) market Commercial (Sales & Marketing) Teams, Consumer Insights and Analytics Team, and eCommerce / Digital Team to identify data and insight needs and translate those insights into new category growth strategies. This individual will lead a global category excellence leadership team to identify new growth opportunities in an omni-channel environment and engage cross-functional teams to build category leadership stories and shape portfolio and brand execution guidelines.

Additionally, the Global Head, Retail Excellence will play a critical role as part of the Retail Excellence Committee, shaping the global Kenvue approach for Joint Business Planning, Revenue Growth Management, and "perfect store" business performance measure, which deliver excellence in execution and customer collaborations.

As a key leader within Customer Development, the candidate will be responsible for deliverables that position Kenvue as the undisputed leader in personal health - establishing how we can add value to our customers business through health care thought leadership and across our partnership on Healthy Lives and Sustainability.

Tasks/Duties/Responsibilities

• Lead the development of global Category vision capability - partnering with key stakeholders to establish global to local framework, ways of working, which inform global growth strategies, brand role, and execution framework to maximize value for our Kenvue and omni-partners.

• Collaborate to shape and deploy a global executional guideline which leverage global and lead market insights and strategic portfolio management process to identify category growth opportunities, innovation territories, and inform brand go to market strategies (building blocks)

• Embed category visioning capability within global brand teams and lead global category excellence team to master capability, and deliver consistent business process, impactful strategies, across teams.

• Establish robust strategic portfolio management process and tools within global brand teams.

• Collaborate with lead markets and regional deployment leads to assess new portfolio opportunities and integrate resourced opportunities into global strategy.

• Partner with design and lead market category, customer catman teams to identify, shape, and deploy innovative retail experience and merchandising executions.

• Partner with Learning & Development leads to define and deploy Kenvue Category Excellence training.

• Partner with regional Retail Excellence committee to establish Kenvue approach, aligned KPIs and deployment roadmap across Joint Business Planning, Perfect Store (performance against execution standards), and Revenue Growth management.

• Act as single point of contact between Learning and Development and Technology, Data and Tools teams and Retail Excellence committee - identifying resource requirements, aligning deployment plans and enabling continued process enhancement.

• Act, on behalf of RE committee, as lead to integrate executional requirements within brand teams - ensuring global strategies guide and enable Kenvue's retail execution picture of success.

• As needed, support region / local - level deployment and scaling for retail excellence capabilities: process, L&D, tools, and tech

• Partner with design markets, and business analytics to shape and deliver global learning plan (category, shopper insights) which delivers strong ROI and business results.

• Act as "voice of customer and category" within total Kenvue and across brand growth teams - developing retail thought leadership which positions Kenvue as the leader in consumer health and everyday care.

• Global category and customer lead for total Kenvue and/or cross-brand customer and growth initiatives, such as Customer Product Transparency, Sustainability partnerships, Kenvue Customer Segmentation model, and Cross-regional channel expansion strategy.

• Prepare, maintain, and monitor respective budget(s) ensuring a strong return for investment.

• Acquire and attract diverse talent to upskill the organization.

• Lead the talent and performance management of reporting staff, while identifying and developing top-potential individuals who can fill the succession planning needs of the company in the future.

What we are looking for:

Required Minimum Education:

• A minimum of a bachelor's degree

Required Years of Related Experience:

• 10 years of Consumer Products industry experience in Category or Customer Strategy, Customer Business Development, Category Insights & Analytics, and/or Shopper Insights & analytics
• 5 years of people management experience

Required Knowledge, Skills and Abilities:

• You are a natural leader who cares fiercely: You have a voice and drive engagement. You can empower and motivate a team to achieve results.

• You are a strategy guru and solve with courage: You are excited by the opportunity to craft category and brand strategy, unlocking new growth opportunities. You translate insights to actionable strategies and plans.

• You bring an owner's mindset to everything you do: You have a growth mindset. You proactively identify trends, opportunities, & risks and have the bias for action to achieve results.

• You have a bias for 'outside-in' focus and are a natural storyteller: You can communicate clearly, make the complex easy to understand, and adapt category & brand strategy that is relatable to sales teams and customers.

• You are a dot connector: You thrive on building relationships. You enjoy collaborating with cross functional teams to drive results.

• Budgeting and forecasting, commercial and financial acumen.

What's in it for you

• Annual base salary for new hires in this position ranges from $184,000 to $339,250. This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.

• Competitive Total Rewards Package*

• Paid Company Holidays, Paid Vacation, Volunteer Time & More!

• Learning & Development Opportunities

• Employee Resource Groups

• This list could vary based on location/region

• Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability.