Global Digital Design Senior Manager

Introduction

Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it's with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

The Global UX and Design Senior Manager will lead the digital design strategy and execution for Gallagher's digital properties worldwide. The primary focus is on supporting Gallagher's public-facing B2B and B2C websites, with the design team also contributing to product design and special projects that support the business.

We seek an experienced Design Leader to join our agile team and enhance our customers' digital experiences across Gallagher brands (GallagherRe, RPS, Artex, Gallagher Bassett, and more). The ideal candidate will have a robust portfolio demonstrating their ability to evolve brands and create compelling digital experiences that drive leads. You will advocate for design best practices and provide guidance on them. Your expertise in creating design systems from the ground up, leading a team of designers, and envisioning the evolution of our digital touchpoints will help position Gallagher as an industry leader.

As part of the Digital Experience team within the Corporate Digital Marketing team, we are poised for continued growth and seek a design leader to build a team of designers skilled in UX/UI, prototyping, interaction design, and more, spanning websites to product design.

How you'll make an impact

• Lead and oversee the UX and UI design team, including hiring, growing the team and performance management.

• Oversee the design process for all brands, conducting design reviews and providing feedback to the design team.

• Serve as Product Owner for design systems for Gallagher brands, developing and maintaining a roadmap and documentation. Partner with product teams to expand the design system for both product and web needs.

• Evolve the design and digital experience of our websites, ensuring accessibility standards (minimum Level AA), responsiveness, and global design/language considerations.

• Lead implementation and use of interactive elements and visual story telling for global content.

• Collaborate with cross-functional teams (scrum masters, product owners, researchers, brand, dev, marketing, and business stakeholders) to define and execute design projects that meet high-quality standards and align with the overall brand strategy. Lead the design team and agile ceremonies including but not limited to, creating/refining user stories, working with dev team ensuring user interactions are documented, QA and showcasing stories.

• Communicate and present design ideas and rationale effectively to project teams and stakeholders. Modify designs based on feedback, research, and insights.

• Stay current with digital trends, tools, and best practices, implementing them to scale.

• Work remotely and with globally distributed teams, taking on new projects and expanding team capabilities.

About You

Required:

• Bachelor's degree and 8 years related experience required + 3 years people management experience.

• Knowledge of current graphic design equipment, tools, and techniques required. Excellent creative and innovative skills.

• Strong project management and organizational skills.

• Must be detail oriented and well organized.

Highly Preferred:

• 10+ years of experience in design, with at least 5 years in a leadership role and matrixed environment.

• Strong portfolio highlighting a range of design projects/systems for global B2B and B2C brands (websites and products).

• Expert-level proficiency in Figma and Adobe Creative Suite, Ceros a plus.

• Demonstrated experience collaborating with teams (brand, dev, business stakeholders) and efficiently implementing brand guidelines in agile development environments.

• Validated experience with design systems in Figma and a record of accomplishment of successful implementation and management.

• Excellent communication and collaboration skills.

• Strong problem-solving and strategic thinking abilities.

• Experience working in a global organization and handling multiple projects.

#LI-JS1 #LI-Hybrid

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!

• Life and accident insurance

• 401(K) and Roth options

• Tax-advantaged accounts (HSA, FSA)

• Educational expense reimbursement

• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)

• Flexible work hours (availability varies by office and job function)

• Training programs

• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing

• Charitable matching gift program

• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.