Global Customer & Market Insights Lead 00050

TITLE:

Global Customer & Market Insights Lead 00050

Global Customer & Market Insights Lead 00050

Title: Global Customer & Market Insights Lead

Location: Richmond, VA

Indivior is a global specialty pharmaceutical company working to help change patients' lives by developing medicines to treat substance use disorders (SUD) and serious mental illnesses. The name is the blend of the words individual and endeavor, and the tagline "Focus on you" makes the company's commitment clear. It represents and empathizes with the often-difficult journey each individual patient takes to overcome the challenges of addiction and mental illness.

Indivior is dedicated to transforming addiction from a global human crisis to a recognized and treated chronic disease. Our vision is that all patients around the world will have access to evidence-based treatment for the chronic conditions and co-occurring disorders of SUD.

The Indivior logo radiates its patient-focused, holistic focus on expanding access to quality treatment for addiction worldwide. Building on its global portfolio of opioid use disorder treatments, Indivior has a pipeline of product candidates designed to both expand on its heritage in this category and potentially address other chronic conditions and co-occurring disorders of SUD, including alcohol use disorder and cannabis use disorder.

We are presently looking for a Global Customer & Market Insights Lead

FULL JOB DESCRIPTION:

Responsible and accountable for leading the organizational knowledge building and actionable insights generation for behavioral health and addiction categories. Serve as the custodian of company expertise for current and future portfolio.

Oversee all primary and secondary quantitative and qualitative market research initiatives and partner with cross-functional teams to identify key business questions, design research studies, and analyze data to provide insights that address strategic business needs and validate key assumptions. Provide through understanding of patients, HCPs, payers and organizations, their needs, behaviors, and preferences, along with market trends, competitive landscape and other relevant areas and use this knowledge to inform product development and long-term strategies. Lead the integration of disparate pieces of information to create robust market understanding strategies and be the primary source of knowledge.

Build strong relationships with key stakeholders (including the Executive Committee and Commercial and R&D functions) across the organization to ensure that best in class insights are integrated into decision-making processes. Have budgetary authority over a substantial annual budget and supervise several vendor relationships to ensure that research is conducted efficiently and effectively. Utilize multiple data sources to inform and guide the long-term strategies based on insights.

Sizing of future opportunities (new segments, markets and categories), including the building of quantitative and segmentation models. Ensure harmonized operational approach and compliance with local and regional regulatory requirements. Travel domestically and internationally a minimum of 6 times per year for up to 1 week per trip.

May work from home up to 2 days per week. Tools used: Excel, PowerPoint, Tableau, Veeva and Salesforce.

MINIMUM QUALIFICATIONS:

Bachelor's degree (foreign equivalent degree accepted) in Business Analytics or a related field plus 15 years of market research and/or business analytics experience (would also accept 1 year of such experience in lieu of each missing year of bachelor's degree-level education). This must include at least minimum of 8 years of experience in/with: behavioral healthcare and addiction, multiple geographies and client-side roles; primary market research, utilizing sales data and developing models and strategies; building and managing high performing teams; and Microsoft Excel and PowerPoint skills. Must include at least 5 years of experience in agent-side roles.

Travel domestically and internationally a minimum of 6 times per year for up to 1 week per trip.

May work from home up to 2 days per week. A reasonable estimate of salary range for a new employee to be offered this role would be between $180,378 - $211,019.30/year; M-F, 40 hours/week.

BENEFITS:

Indivior is committed to providing a culture driven by guiding principles and top-tier benefits that match the importance of the work we do. The Indivior experience includes:

• 3 weeks' vacation plus floating holidays

• 401(k) - Company match of 75% on your first 6% of contributions

• U.S. Employee Stock Purchase Plan- 15% Discount

• Comprehensive Medical, Dental, Vision, Life and Disability coverage

• Health and Dependent Care Flex Spending options

• Adoption assistance

• Tuition reimbursement

• Leverage Concierge/personal assistance services

• Voluntary benefits including Legal, Pet Insurance and Auto/Home coverage

• Gyms, fitness facilities and cell phone discounts

• Our Guiding Principles, Core Values and Vision provide a culture that unites and guides our employees.

#LI-DNI

#IND-DNS

GUIDING PRINCIPLES:

Indivior's guiding principles are the foundation for each employee's success and growth. Each employee is expected to demonstrate understanding and adherence to our guiding principles in their everyday performance.

The duties and responsibilities identified in this position description are considered essential but are not limited to only those outlined. The employee may perform other functions that may be assigned. Management retains the discretion to add or change the duties of this position at any time.

EQUAL EMPLOYMENT OPPORTUNITY

EOE/Minorities/Females/Vet/Disabled