A career in National Special Functions, within Internal Firm Services, will provide you with the opportunity to support service, sector, and market leaders deliver the unique PwC client experience to our clients. You'll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective clients. Our team focuses on representing data as a strategic business asset to help serve our clients. You'll focus on using data and information across PwC to drive change and improvements in data related operations to help enable the business as well as provide insights related to attendant risks.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Develop new skills outside of comfort zone.
Act to resolve issues which prevent the team working effectively.
Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
Analyse complex ideas or proposals and build a range of meaningful recommendations.
Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
Address sub-standard work or work that does not meet firm's/client's expectations.
Use data and insights to inform conclusions and support decision-making.
Develop a point of view on key global trends, and how they impact clients.
Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
Simplify complex messages, highlighting and summarising key points.
Uphold the firm's code of ethics and business conduct.
The Global Chief Data Office (GCDO) is a global function in PwC recognising the data driven nature of the organisation and enablement of new digital practices. The Data Governance & Policy function within the GCDO is responsible for helping PwC's data assets be proactively and effectively managed, whilst aligning future state governance to the GCDO vision.
Job Requirements and Preferences:
Minimum Degree Required:
High School Diploma
Minimum Years of Experience:
4 year(s) 3 year(s) of progressive roles in data strategy, management, quality and/or data governance.
Preferred Fields of Study:
Data Processing/Analytics/Science, Management Information Systems
Demonstrates extensive abilities and/or a proven record of success as a team leader by:
Influencing leaders and helping them understand data and the value of quality, governed data;
Delivering data quality improvement, audit, and/or process monitoring programs and projects with large number of stakeholders;
Developing metrics to monitor data quality and/or business processes;
Utilising process improvement methodologies to identify areas for enhancement and promote business process efficiencies;
Seeking out different ways to use current and relevant technological advances to keep up with, and stay ahead of, new developments and ideas, especially to advance network data quality management and process performance visibility;
Demonstrating functional expertise in business analysis, process mapping and development, and documentation experience to solve business problems, deliver necessary results, and understand how the work performed is associated with other GCDO initiatives;
Exhibiting knowledge of data quality and issue management and/or data risk management concepts;
Supporting territories with data problems and inquiries requiring remediation, such as data cleansing or business process improvements, and facilitate their resolution with relevant subject matter experts;
Building relationships with the data leader community, understanding their key challenges and working with subject matter experts to address those concerns;
Collaborating virtually with internal data teams and external stakeholders across multiple PwC global territory entities across several time-zones to deliver initiatives / projects in a global, fluid, and matrixed environment;
Communicating effectively, both verbally and in writing, across a global, diverse organisation;
Offering a global perspective in stakeholder discussions and when shaping solutions/recommendations;
Driving territory adoption and alignment with GCDO capabilities and strategy; and
Collaborating in an international environment and comfort with flexible working arrangements.
Demonstrates extensive abilities and/or a proven of success as a team leader in roles involving, the use of technology related to data and information, in the following areas:
Working experience in a a data / data quality / data governance environment managing senior level stakeholders;
Demonstrating intermediate data analysis skills;
Creating process documentation and developing metrics;
Implementing the full lifecycle of change - strategy through execution;
Managing direct reports by displaying team management skills and relationship-building;
Arranging appropriate assignments and experiences to support others' learning and development;
Identifying when it's appropriate to address project needs as a group while also being empowered to independently address tasks;
Managing stakeholders to create positive outcomes for all parties by upholding the firm's code of ethics and business conduct;
Analysing marketplace trends (economic, social, cultural, technological) by identifying opportunities and creating value propositions; and,
Supporting the management of governance meetings, creating materials, delivering presentations, driving stakeholders to agree actions and tracking them to completion, including status reports to program leadership.