Global Category Manager - Travel Services

Smith & Nephew Fort Worth , TX 76102

Posted 3 weeks ago

Job Description:

The Global Category Manager (GCM), Travel Services, is responsible for the spend, strategic plan and leadership of all key initiatives within the Travel Services Category. The scope of the GCM Travel Services role includes responsibility for all associated expenditure within the parameters of the role. Specifically but not exhaustively, the GCM Travel Services has responsibility for all stakeholder and supplier engagement activities associated with Travel Services. The GCM Travel Services develops the Category strategy as part of the wider Technology Services strategy owned by GCD (Global Category Director). The GCM Travel Services establishes and proactively manages key business stakeholder relationships, leads proactive sourcing projects, influences specification definition & demand management, as well as managing Category specific supplier performance and innovation activities. The GCM Travel Services will be based in Fort Worth US & reports directly to the Technology Services GCD


  • Responsible for providing Procurement Category input into the Global Category Lead in order to inform the functional objective setting process

  • Accountable for the delivery of Travel Services Category targets following engagement in the target setting process

  • Responsible for the collection of supplier, supply market, category and internal business data and information for the Travel Services Category

  • Responsible for developing the Global Category Strategy for Travel Services, including relevant stakeholder approval.

  • Responsible for the communication of distribution of any Category specific strategies to the relevant stakeholders.

  • Accountable for identifying key supplier risks within the Travel Services Category and agreeing mitigating activities with the relevant business stakeholders

  • Accountable for ensuring that any supplier performance risks and issues are resolved on a timely basis

  • Responsible for the development and execution of projects based on the Travel Services Category strategy and business planning activities to feed into the Annual Procurement Category Plan

  • Accountable for ensuring the Category projects agreed to within the Global Travel Services Category Strategy are executed in a timely basis in line with the targeted goals

  • Responsible for leading proactive sourcing for the Travel Services Category

  • Responsible for establishing overall Travel Services Category segmentation and identification of key supplier relationships

  • Accountable for the implementation of consistent KPIs for the Travel Services Category

  • Accountable for the management of strategic Travel Services Category supplier relationships, as agreed in the supplier segmentation process

  • Responsible for proactively managing the S&N innovation agenda with strategic suppliers within the Travel Services Category, in line with S+N objectives

  • Responsible for the creation, application, completion and review of major contracts for the Travel Services Category

  • Accountable for ensuring that all activities delivered by Regional Implementation team members / GBS Procurement team members within the Travel Services are in line with the overall Category strategy

  • Accountable for ensuring negotiated contracts are clearly communicated to business stakeholders for the Travel Services Category, and that they are consistently applied

  • Responsible for monitoring compliance and adherence to Smith & Nephew Procurement policies and procedures within the Travel Services Category

  • Responsible for ensuring internal issues within the Travel Services Category are addressed and resolved in a timely manner

  • Responsible for engaging with and managing the performance of all relevant GBS Procurement resources supporting Category / Regional Procurement activities within the Travel Services Category


Fort Worth US

Education / Qualifications:

Bachelor's degree required at a minimum, in fields such as business administration, finance, law or a scientific or technical field. Strong preference for CIPS or similar professional qualification.


5+ years of experience in a Procurement environment

Competencies, Key Challenges, Key performance indicators, Measures of success

  • Business Engagement & Influence: Demonstrable alignment of Travel Services Category Strategy with key stakeholders and successful implementation of key Category initiatives (Cost, Risk, Quality)

  • Value Delivery: Demonstrable achievement of the annual Category savings targets, increased spend under management (influence), support & delivery of the S&N innovation agenda

  • Supplier Performance & Risk Management: Pro-active, Procurement Led supplier relationship management, critical Category risks identified, mitigated and managed through dynamic plans

Typical Job Dimensions

  • Annualised Sub-Category Spend ~$50 million

  • Provides Global leadership for the Travel Services Category. Sets the Global Category strategy, ensuring alignment with the parent Category

  • Mid to high financial impact in terms of savings generation

  • Management of team ~ 1-2 people

Travel Requirements:


Smith and Nephew is an Equal Opportunity/Affirmative Action Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by applicable law.

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Global Category Manager - Travel Services

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