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Glassbox Role-Remote

Expired Job

Tsr, Inc. Irving , TX 75061

Posted 2 months ago

Hello,

My name is Rinu Varghese and I am a Sr. Technical Recruiter at TSR Consulting.

Our client, Global Leader in Banking Industry has an immediate contract opportunity for Glassbox Lead in Irving TX

If interested, please email resumes to rinu@tsrconsulting.com

We don't work with 3rd party vendors on corp-corp

Reference #: 18-00073

Title: Glassbox/Tealeaf Role in Irving TX

Duration: 6 Months

Responsibilities

  • Participate in Glassbox regional Implementation ongoing optimization, Glassbox SME train other tech resources in our team .

  • Provide technical expertise to aid in application architecture /Design and installation.

  • Management of business expectation like budgeting, forecasting, planning, strategizing, SOW, Software contract and executing complex business plans.

  • Needs an expert Glassbox knowledge ( Like GB gateway, GB Probe , GB analyzer , GB web interface reporting, GB webserver agent install, Export data to the Big data in real-time/ Batch etc.,)

  • Needs to managing the VA / Data masking / SSO integration , Compliances , business training , release and fixes ( CAP /RE)

  • Needs to support NA CSI Application Management

  • Needs to manage the Core Glassbox product and provided requirements and guidance for major/minor releases

  • Need to establish HA and Disaster Recovery requirements.

  • Need to review the utilization of the production systems and systems in test, and propose architectural and operational changes to the environment

  • Need to diagnose issues and implement configuration changes.

  • Need to own software Installation and Maintenance

  • Prioritize business required Reporting and Data Analysis

  • UAT and PROD Environment Installation and Maintenance

  • Debug and fix problems in production environments and duly document and follow-up on permanent fixes with the technical teams

  • Need to own the ongoing Patch releases schedule and implementation (Glassbox )

  • Own customer issue and debug /fix problems in production environments or report to Glassbox to find a resolution

  • Need to write and approve data architecture & the technical design imitative for the current / ongoing releases

  • Own the solution architect for Glassbox Customer Experience Management (Analytics, Best Practices, Training, Software Implementation, Hardware Implementation, Diagnostics).

  • Need to managing customer escalations - helping understand the customers' issues, getting the right resources involved, and following up to help them resolve their issues

  • Own the future SOW with the Glassbox vendor and set an expectation with Client customers

Qualification

  • Big data

  • SQL DB and elastic search

  • Tomcat apache/java, big data/kafka transfers from glassbox to big data

  • Ability to understand how it is administered, and configuration of agent tool

  • Gives basic reporting out of the box, help with customer reporting

  • Glassbox is a huge plus

  • Will consider someone with Clicktale or Tealeaf

  • Developer combined with dev ops

  • admin/development work

  • If they have Cassandra/elasticsearch/kafka they don't need to have Glassbox

Rinu VargheseSenior Technical RecruiterTSR Consulting Services, Inc.379 Thornall Street, 6th Floor, Edison, NJ 08837Office: 732-321-9000 Ext. 4403http://www.tsrconsulting.com/Connect with me on LinkedIn!Connect with TSR on LinkedIn!Follow TSR on Twitter!

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Glassbox Role-Remote

Expired Job

Tsr, Inc.