Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

GIS Technician

Expired Job

Tomtom Detroit , MI 48222

Posted 5 months ago

Your opportunity

As a GIS Technician n the Traffic and Travel Information Product Unit you will be responsible for validating customer feedback involving traffic incidents, road closures and other relevant traffic information. You will use external sources and internal tools to improve the quality of our products. The products you help create are sold to our business-to-business partners, the automotive industry, governments and over the air to drivers around the world. You will directly contribute to their customer satisfaction.

We offer you a challenging role in an international and innovative organization. You will be part of a culturally diverse team, working in USA with a team from all over the world.

We are looking for an independent self-starter able to personally own the following activities:

  • You will use external sources, customer feedback and internal tools to incrementally improve the quality of our traffic information databases.

  • You will maintain a high level of knowledge about our products to understand the customer experience.

  • You will resolve business-to-business and customer care escalations. You will also champion the service towards other internal departments.

  • You will contribute to improving current systems by performing system testing and advising on improvements to the console you work on, flagging any bugs to engineers.

  • You will be an expert on legislation in the countries and states which you moderate; proactively searching for new information and communicating to relevant stakeholders.

  • You may perform occasionally drive test in the USA and primarily in the Tomtom office location area to assure end to end customer experience is aligned to the quality of traffic information.

Your profile

  • Bachelors degree or equivalent with some relevant experience

  • Knowledge and experience of driving habits, uses and practice in the USA

  • Technical affinity. MS Excel skills. Data-base management experience

  • ArcGis, FME and other geographic tools are an advantage

  • Fluent in English (company language). Good communication skills both written and spoken. Additional languages are an advantage. Spanish is a plus.

  • Analytical thinking

  • Able to work autonomously as reporting and all meetings will be remote

  • You are passionate about working within the Team, supporting other Team members, taking advice and feedback from others

  • Think creatively, be curious, bring a unique perspective and approach to problem-solving!

Product Unit

The Traffic and Travel Information Product Unit is part of the TomTom Location Technology Products Technology Unit and is responsible for developing traffic and travel related connected services. Road conditions and congestion are changing constantly and as a result sophisticated algorithms are required to provide industry leading products. To ensure the very best customer experience engineering is complimented by a Content Operations team, which moderates real-time reports about the changing conditions. Our unit delivers off-the-shelf traffic and travel components that are easy to integrate and that are validated in our own consumer products.

Our organisation

TomTom empowers movement. Every day millions of people around the world depend on TomTom to make smarter decisions. We design and develop innovative products that make it easy for people to keep moving towards their goals. Our map-based components include map content, online map-based services, real-time traffic, and navigation software. Our consumer products include PNDs, navigation apps, and GPS sports watches. Our main business products are custom in-dash navigation systems and a fleet management system, which is offered to fleet owners as an online service with integrated in-vehicle cellular devices. Our business consists of four customer facing business units: Consumer, Automotive, Licensing and Business Solutions. Founded in 1991 and headquartered in Amsterdam, we have 3,600 employees worldwide and sell our products in over 35 countries. For further information, please visit www.tomtom.com.

Interested?

If you would like to be part of this winning team and would like to help us further position ourselves as the authority in location and navigation solutions, please apply through the apply button below.

We kindly ask you to complete the form and attachments in English.

Pre-employment screening of all external candidates is part of the selection process.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
GIS Analyst Developer

Wayne County Government

Posted 2 months ago

VIEW JOBS 12/5/2018 12:00:00 AM 2019-03-05T00:00 The Systems Administrator -GIS Developer designs, develops, enhances, debugs, and implements GIS applications. And will also troubleshoot production problems related to software applications. This position implements change requests and resolves defects as defined in release plans; and researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements. The Systems Administrator GIS Developer also addresses problems of systems integration, compatibility, and multiple platforms; consults with project teams and end users to identify application requirements; assists in performing feasibility analysis on potential future projects for management; resolves problems with ESRI Arc GIS tools/ software and responds to suggestions for improvements and enhancements. The suitable candidate will possess: * A bachelor's degree from an accredited college or university with a major in Geography, Planning, Engineering , or other related scientific or technical discipline; AND * Three (3) years of relevant technical experience working in an enterprise environment. Wayne County Government Detroit MI

GIS Technician

Expired Job

Tomtom