GIS Manager

Job Description

Manages the Geographic Information System (GIS) team within the IT Services Department. The City's GIS is a highly integrated, complex enterprise system built on the ESRI platform, integral to various City departments' operations. This role oversees the vision, design, management, and leadership of the City's enterprise GIS program, encompassing GIS technology, services, and geospatial data. The incumbent also designs and administers technology infrastructure integration between GIS and other City business systems such as 911 Telecommunications, work management, permitting, document management, and financials. Additionally, the role provides comprehensive planning and system architecture design for GIS database and application systems across the City's integrated business functions.

Work is performed independently and supervised by the IT Services Assistant Director.

Essential Tasks

• Oversee the planning, design, implementation, and maintenance of the enterprise GIS.

• Set project goals and objectives.

• Develop GIS policies, procedures, and organization-wide standards.

• Administer and monitor QA/QC of the enterprise GIS.

• Plan and manage budgets for GIS projects and applications.

• Recommend capital and operational expenditures, and track GIS-related budgets.

• Monitor performance against plans and address any variances.

• Obtain and manage GIS resources (hardware, software, and peripherals).

• Hire, supervise, and evaluate GIS staff.

• Develop and recommend GIS training programs.

• Coordinate GIS activities with user departments.

• Provide technical and project management support.

• Negotiate and manage consulting and service contracts.

• Serve as the interface between GIS staff and consulting professionals.

• Lead GIS initiatives with external organizations.

• Manage GIS committees and a multi-departmental GIS user group.

• Prepare GIS status reports.

• Act as a liaison with external organizations.

• Evaluate and promote technological advances and appropriate applications.

• Integrate GIS with city administrative systems and emergency preparedness/public safety functions.

• Manage GIS-themed Internet/Intranet web pages, applications, and data.

• Assist in planning and developing computer applications utilizing the enterprise GIS.

Qualifications

• Bachelor's degree in Geography, Planning, Computer Science, Engineering, GIS, or a related field. A Master's degree is strongly recommended.

• 5 years of experience in a GIS-related field utilizing GIS software, application development, and field data collection and analysis.

• 3 years of experience in direct project management of GIS.

• Strong customer-service abilities and communication skills.

• Ability to establish and maintain effective working relationships with managers, employees, vendors, and the general public.

• Ability to work efficiently under stress.

• Flexible schedule availability, including nights and weekends.

• Strong written and oral communication skills.

• Valid North Carolina Driver's License.

Physical Requirements

Hearing/Speaking

• Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens, and applicants.

Visual Abilities - the ability to perceive via eyesight is required for this position:

• Acuity, far - clarity of vision at 20 feet or more. Must be able to see from a distance when administering and observing employment tests, operating a motor vehicle, or addressing an audience.

• Acuity, near - clarity of vision at 20 inches or less. Must be able to see work-related business documents close at hand.

• Depth perception

• Three-dimensional vision and the ability to judge distance and space relationships.

• Field of Vision - the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area.

• Accommodation

• Must be able to adjust the eye lens to glance quickly.

Physical Strength - degree of physical demands typically associated with this position include:

• Light Work

• Exerting up to20 pounds of force occasionally; and/or

• Exerting up to 10 pounds of force frequently; and

• A negligible amount of force constantly to handle or move materials related to the position.

• Type of Physical Demands

• Reaching

• Extending the hand(s) or arm(s) in any direction.

• Handling

• Seizing, holding, grasping, turning, or otherwise working with hand(s).

• Fingering

• Picking, pinching or otherwise working with fingers primarily rather than the entire hand or arm.

Mental Activity/Requirements

Reasoning:

• Ability to apply principles of logical thinking combined with knowledge of principles and practices of public personnel and employment laws to work tasks and handle practical situations, comprehend, and respond to a variety of situations in a timely fashion and exercise good judgment.

Mathematics Ability:

• Using arithmetic and/or Statistics: Ability to direct and oversee the use of arithmetic and/or statistics in the preparation of a variety of tests and reports.

Language Ability:

• The ability to speak, read and write the English Language are required for this position.

Environmental Conditions

Physical Surroundings:

• The worker is subject to inside environmental conditions. Protection from weather conditions but not necessarily from temperature changes, however, on occasions the worker does have responsibilities outside the building and will be exposed to the various weather conditions.

Hazards:

• No hazards are associated with this job.

Machinery/Tools/Work Aids/Other Equipment:

• Information communication systems and other work aids related to the job.

Our Commitments

The City of High Point is committed to be an Equal Opportunity Employer which celebrates diversity and seeks to attract and retain the best qualified partners in service to the Citizens of the City of High Point. The City of High Point is an at-will employer and employees may be terminated or may terminate their employment at any time with or without reason for any reason not prohibited by law.

The City of High Point is committed to classifying and compensating its employees fairly and equitably for the work they do, weighed with both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this "living document" as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended.

The City of High Point is committed to providing a safe, comfortable working environment to all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a physical to determine whether they will be able to safely complete the essential functions of the job with or without a reasonable accommodation (b.) a drug screening, in accordance with the City's drug and alcohol policy and (c.) a background screening to determine whether there is any current, pending or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. Successful results from all three of these conditions will result in an offer of employment.

Special Requirements

Individuals must possess a thorough understanding of the principles, objectives, techniques, and standards related to photogrammetry, base mapping, GPS technology, cartography, data delivery, and GIS technologies. Additionally, proficiency in planning principles, practices, and design is required. Effective communication in both oral and written formats, data comprehension and analysis across numerical, tabular, and socio-economic domains are vital. Drivers' licenses and transportation capabilities are necessary for tasks such as public presentations, studies, and meetings. Strong organizational skills and technical proficiency are essential, alongside the ability to handle leadership roles, understand diverse perspectives, and communicate them appropriately. Proficiency in basic computer skills, program planning, computer programming, system programming, and multi-platform environments is required. Familiarity with procurement processes, contract administration, grant applications, and local government operations is also crucial.