Under general supervision, designs, develops, maintains and updates Geographic Information Systems (GIS) applications to include City of Glendale maps and GIS databases associate with those maps. This position will also work with legacy databases to develop appropriate work product using GIS tools. This position will also work with City Leadership, staff from various departments and city organizations to determine respective GIS needs.
Researches, analyzes and evaluates requests for new or improved GIS application functionality with emphasis on business need and benefit.
Derive accurate GIS application needs analysis through stakeholder interviews.
Design, develop, implement and maintain software GIS applications utilizing established City standards and practices.
Interface with users, consultants, technical teams and vendors for maximum guidance in determining the most appropriate approach in providing GIS functionality.
Insures code changes and modifications are managed using a documented change request system.
Prepares and maintains documentation that is current and accurately reflects the GIS application architecture, components and software revision levels as appropriate.
Develops, implements and monitors appropriate application security procedures to safeguard the city infrastructure from physical harm, viruses, unauthorized users and potential data loss.
Develops and monitors appropriate performance metrics to identify and correct application performance deficiencies.
Develops documentation, checklists and processes for communicating appropriate support information to the city support personnel. Provides training as appropriate.
Provides technical assistance, support and training to City staff; solves user problems with existing approved software application systems.
Develop project schedules, prioritize tasks, meet project schedule requirements.
Provide on call support during non-business hours.
Maintains a high level of current knowledge regarding systems, technology, and communications.
Perform other related duties as assigned.
Minimum Qualifications & Special Requirements
Bachelor's Degree in Information Technology, Computer Science, Engineering or Geography and two years of experience with ESRI GIS technology.
Current version of ESRI ArcGIS Desktop and ArcGIS Server Technology including Enterprise Geodatabase editing and maintenance
Microsoft Windows operating systems and supporting vendor programs
Database structures and integration
GUI or user interface design
Software design methods
Database operation, ability to create SQL statements
Web technology, protocols and practices
Statistical analysis and presentation of data
Troubleshooting computer software problems
Managing application development projects
Creating design documents and user guides that accurately reflect business needs
Work effectively with users, technical personnel and consultants to achieve stated objectives
Read maps, topographical diagrams
Develop and instruct training programs in automated systems, microcomputers, software applications and usage
Conduct research, prepare reports and recommendations
Establish and maintain effective working relationships with City staff and community representatives
Communicate effectively verbally and in writing
Continually learn and demonstrate new skills via hands on training, classroom training and self-study
Any equivalent combination of training and experience that provides the required knowledge, skills and abilities is qualifying.
Valid Arizona drivers license
Ability to work overtime, shifts, weekends and holidays as required
Glendale Fire Department