Gift Systems And Processing Operations Manager

Title: Gift Systems and Processing Operations Manager

Employee Classification: Senior Data Analyst

Campus: University of North Texas

Division: UNT-Advancement

SubDivision-Department: UNT-Advancement

Department: UNT-Advancement

• Gen-170000

Job Location: Denton

Salary: $55,427

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us

• Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

The Division of University Advancement strives to transform lives and unlock potential through the power of philanthropy and engagement by awakening and stewarding pride and loyalty for the University of North Texas.

Established in 1890, UNT is one of the nation's largest public research universities with more than 44,000 students. Ranked a Tier One research university by the Carnegie Classification, UNT is a catalyst for creativity, fueling progress, innovation and entrepreneurship for the North Texas region and the state. The university has earned designation as both a Minority-Serving and Hispanic-Serving Institution. UNT students earned more than 11,000 degrees last year from its 14 colleges and schools and the university offers 112 bachelor's, 94 master's and 38 doctoral degree programs, many nationally and internationally recognized. UNT's world-class faculty are making breakthroughs every day, and its students and alumni are changing the world around them.

Position Overview

The Gift Systems and Processing Operations Manager is responsible for overseeing the efficient and accurate processing of various types of gifts, in-kind donations, and related data within the organization. This role requires a strong understanding of gift processing procedures, data management, and technology systems. The Operations Manager will assist the Director of Gift Compliance Administration to lead a team, collaborate with various departments, and ensure the timely and accurate recording of contributions while maintaining data integrity.

Minimum Qualifications

Bachelor's Degree in related field and two years' of data analysis work experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

• Advanced mathematical and technical ability.

• Advanced analytical and reasoning skills.

• Advanced knowledge of statistical packages and relational database design and logic.

• Advanced proficiency in Microsoft Office including Access and Excel.

• Proficiency in specific software and programming languages required.

Preferred Qualifications

The ideal candidate will possess the following additional qualifications:

• Bachelor's degree in a relevant field (e.g., Business, Nonprofit Management, Data Science).

• Proven experience in gift processing, data management, or a related role.

• Strong understanding of donor databases and CRM systems.

• Excellent attention to detail and data accuracy.

• Leadership experience and ability to lead a team.

• Analytical skills for interpreting and presenting data.

• Familiarity with nonprofit regulations and compliance.

• Proficiency in software and tools such as Excel, Macros, Power BI, etc.

• Strong communication and interpersonal skills.

Required License/Registration/Certifications

None

Job Duties:

Operation & System Management

• Lead a team of gift systems & processing analysts

• Provide training, guidance, and performance evaluations to team members.

• Foster a collaborative and productive work environment.

• Identify and implement opportunities to streamline and improve gift processing workflows.

• Propose and implement enhancements to data management procedures to increase efficiency and accuracy.

• Work collaboratively with the Director of Gift Compliance and Administration to carry out seamless operation and processes.

• Oversee the functionality and integration of gift processing software and systems.

• Identify and implement opportunities for process automation and efficiency improvement.

• Collaborate with IT and software vendors to address technical issues and enhancements.

Gift Processing & Data Management

• Oversee the processing of all incoming gifts, donations, and contributions.

• Ensure adherence to established gift processing procedures and guidelines.

• Verify accuracy of gift information and resolve discrepancies as needed.

• Collaborate with finance and accounting teams to ensure proper allocation and reconciliation of funds.

• Manage and maintain the integrity of donor and gift data within the organization's database systems.

• Develop and implement data quality control measures to prevent errors and inconsistencies.

• Respond to donor inquiries and requests related to gift processing and donor data.

• Maintain a high level of professionalism and donor-centric service.

Quality Control, Reporting, and Compliance

• Generate regular reports on gift processing metrics, trends, and outcomes.

• Analyze data to identify areas for improvement and strategic decision-making.

• Present findings and recommendations to senior management.

• Ensure compliance with IRS regulations, nonprofit standards, and internal policies.

• Coordinate with auditors to provide necessary documentation and support during audits.

• Ensure compliance with data protection regulations and donor privacy standards.

• Work closely with the controller and foundation team to reconcile donation records and financial transactions.

• Ensure gift data aligns with accounting records, evaluate, and resolve any discrepancies.

• Develop and implement quality control measures to ensure accurate gift processing.

• Stay informed about relevant legal and regulatory changes related to donations and gifts.

• Ensure compliance with industry standards and best practices.

Work Schedule:

Monday

• Friday, 8 am

• 5 pm; Typical 40-hour work week.

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

None

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.