Schedules cases accurately and efficiently in conformance with applicable guidelines to facilitate quality patient care. Interacts with outpatients to provide arrival instructions. Performs a variety of clerical and administrative activities to support department operations.
Answers scheduling calls quickly minimizing time customers are on hold. Verifies schedule prior to finalizing with nurse manager or department of anesthesia.
Verifies privilege status of physicians and ensures compliance in scheduling cases. Collaborates with physician's office to schedule cases, negotiating date and time, and avoiding resource conflicts.
Gathers complete patient and procedure information and enters data accurately into database.
Coordinates special procedure needs with appropriate organization, departments and staff, as well as external resources. Ensures appropriate resources are available by communicating with GI charge nurse or designee to ensure that nurse-driven specialty procedures are scheduled on days when appropriately trained staff are scheduled to work. Schedules patients referred from non-CH physicians "live" for nurse-driven specialty procedures, or calls LTC facility and faxes instructions. Calls patients scheduled for nurse-driven specialty procedures 2-days prior to provide dietary restrictions and disposition of equipment post-procedure.
Prepares and distributes schedules in accordance with established time frames.
Maintains admission report and other department files consistent with department guidelines.
Calls outpatients the day prior to their procedure to provide instructions, including arrival time, where to report, and what to bring to expedite admission process. Fields any clinical questions to nursing personnel.
Maintains schedule of GI physicians' vacations and on-call weeks to inform anesthesia and nurse manager of unused and available block time. Collaborates with anesthesia before booking any additional room.
High School Diploma or equivalency.
One year of relevant experience.
Basic computer skills, fluent in English, types 30 wpm
Frequent physical demands include: Sitting , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion , Talk or Hear
Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl
Continuous physical demands include:
Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.
Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Moderate Depth Perception, Moderate Hearing
Anticipated Occupational Exposure Risks Include the following: N/A