Please find the requirement below and let me know if you are interested in the position.
Principal Duties and Responsibilities:
Design, develop, and implement IVR applications.
Vast experience with Genesys and other related technologies with thorough understanding of Genesys platform.
Experience in building Genesys IVR solution using Genesys composer and GVP platform.
Thorough understanding and experience in integrating IVR application with Nuance speech.
Experience in migrating IVR applications from Avaya AVP to Genesys GVP.
Thorough understanding of Genesys products, services and future platform roadmap including building Omni channel solution using conversation manage, building SIP solution using Genesys SIP server.
Sr. Resource Manager
Infinity Tech Group Inc.
292 Main Street, Suite 6 Hackensack, NJ 07601
Certifications : NMSDC / WBENC and MWBE Certified
Awards : Fast 50 Asian American businesses in USA
Partners: SAS Alliance Partner
Genesys, IVR applications Design and Development, Avaya
Infinity Tech Group Inc