Genesys Implementation Developer

Manifest Solutions is currently seeking a Genesys Implementation Developer for a hybrid position in Columbus, OH.

• Drive the design, analysis, and implementation of new services and integrations with 3rd party SaaS applications such as Genesys.
• Collaborate with various internal teams like architecture, infrastructure operations, and cyber security to reach consensus on best patterns.
• Automate, build, test, and deploy code and build pipelines
• Establish automated quality control patterns – unit testing, automation, and security scanning best practices for code
• Work in an agile team environment to iteratively delivery value
• Bring others up to speed on your experience and knowledge – mentoring, code review, and helping your team grow

Skills

• Bachelor's in Computer Science, Electrical Engineering, or an equivalent engineering field.
• Experience with Genesys or other Call-Center-as-a-Service is a plus.
• 4-6 years of experience as a Software Engineer is required.
• Strong programming skills in languages such as JavaScript, Typescript and/or Java.
• 1-2 years of working with React is a plus.
• 1-2 years of experience and working knowledge of AWS technologies such as API Gateway, DynamoDB, and Lambda. EventBridge and CDK.
• Experience integrating 3rd party SaaS applications into existing software.
• Knowledge and experience in Agile methodologies is a plus.
• Excellent communication and collaboration skills.