Generalist

Summary

The duties of the Generalist include customer service, maintenance of automated and paper records, mail processing, inmate correspondence, case opening, general intake duties, support to the electronic filing help desk and other duties as assigned.

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Overview

• Accepting applications

• Open & closing dates

05/08/2024 to 08/08/2024

• Salary

$43,149 - $77,699 per year

CL-23 ($43,149 to $70,145); CL-24 ($47,773 to $77,699)

• Pay scale & grade

CL 23 - 24

• Help

Location

1 vacancy in the following location:

• Wilmington, DE

• Remote job

No

• Telework eligible

Yes-as determined by the agency policy.

• Travel Required

Not required

• Relocation expenses reimbursed

No

• Appointment type

Permanent

• Work schedule

Full-time

• Service

Excepted

• Promotion potential

24 - Promotion potential to CL-24

• Job family (Series)

0301 Miscellaneous Administration And Program

• Supervisory status

No

• Security clearance

Not Required

• Drug test

No

• Announcement number

24-10

• Control number

790583600

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This job is open to

• The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This announcement is open until filled.

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Duties

• Sort, classify, and file case records. Maintain integrity of the filing system by such means as monitoring proper access to records and maintaining timely and accurate filing of documents. Retrieve files and make copies of records for court personnel, attorneys, and others. Certify court documents. Crete and process new case files. Open and close cases in the case management system, based on required documents and/or entries. Assist with entry of various case documents on the docket.

• Check for prior or prohibited filings. Monitor for release of exhibits and sealed documents. Verify and issue summons. Verify attorney's authority to practice.

• Operate a variety of coping, scanning, and records equipment. Answer and route incoming calls. Assist the public in the use of computerized databases. Provide basic information to public, bar, and the court. Process prisoner mail, including correspondence and pleadings from inmates and pro se parties. Ensure data quality.

• Inform customers of required fees. Receive payments and issue receipts. Secure funds in cash register. Reconcile receipts and post to the appropriate fund/case account.

• Scan, copy, file, pickup, sort, and process mail. Process e-mail received from electronic filers. Receive and stamp incoming documents. Maintain court files.

• Perform other duties as assigned.

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Requirements

Conditions of Employment

The Generalist is a sensitive position. The selected candidate will be subject to an FBI fingerprint check as a condition of employment, and may be subject to periodic updates.

Qualifications

Applicants for this position must be able to deal effectively with the Judges of the District Court, co-workers, the public, and the Bar. The individual selected must also be able to understand the rules and regulations of the Court. General computer and word processing skills are required. A team attitude and a willingness to adapt to a changing work environment are essential to maintain the Court's quality standards. Professional or businesslike approach and attire are required. CL-23 High School graduate or equivalent and possess two years of clerical experience or have a college degree; CL-24 One year of specialized experience.

Education

Please read the "Qualifications" section.

Additional information

Benefits

The United States District Court for the District of Delaware offers a generous benefit's package which includes the following:

• Paid annual and sick leave.

• Eleven paid federal holidays.

• Participation in the Federal Employees Health Benefits Program (FEHB).

• Federal Employees Dental and Vision Insurance Program (FEDVIP).

• Federal Employees Group Life Insurance (FEGLI).

• Flexible Benefits Program.

• Employee Assistance Programs.

• Federal Employees Retirement System (FERS).

• Thrift Savings Plan (TSP)- up to 5% match.

• Student Loan Forgiveness Program for Public Service Employees.

• On-site fitness facility.

• Transit Subsidy Program (contingent upon availability of funds).

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• Benefits

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Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

CPS qualification standards are used to determine salary. Please read the "Next steps" section for more information.

• Benefits

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Review our benefits

• Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

The required application documents include the following: resume, cover letter, three business references and an AO-78 Federal Judicial Branch Application for Employment.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

To apply for the position, please visit the Court's website at: https://opportunities.ilnb.uscourts.gov/Employment/appform.cfm?ref=daye8adr&pos=24-10.

Agency contact information

Elizabeth Mason

Email

Elizabeth_Mason@ded.uscourts.gov

Address

US District Court for the District of Delaware

844 N. King Street, Unit 18

Wilmington, DE 19801

US

Learn more about this agency

Next steps

Applicants will receive an email confirmation upon receipt. Incomplete or paper applications will not be considered.

• Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy

• Criminal history inquiries

• Reasonable accommodation policy

• Financial suitability

• Selective Service

• New employee probationary period

• Signature and false statements

• Privacy Act

• Social security number request

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Required Documents

The required application documents include the following: resume, cover letter, three business references and an AO-78 Federal Judicial Branch Application for Employment.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

How to Apply

To apply for the position, please visit the Court's website at: https://opportunities.ilnb.uscourts.gov/Employment/appform.cfm?ref=daye8adr&pos=24-10.

Read more

Agency contact information

Elizabeth Mason

Email

Elizabeth_Mason@ded.uscourts.gov

Address

US District Court for the District of Delaware

844 N. King Street, Unit 18

Wilmington, DE 19801

US

Learn more about this agency

Next steps

Applicants will receive an email confirmation upon receipt. Incomplete or paper applications will not be considered.

Read more

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy

• Reasonable accommodation policy

• Criminal history inquiries

• Financial suitability

• Selective Service

• New employee probationary period

• Signature and false statements

• Privacy Act

• Social security number request

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Help

Overview

• Accepting applications

• Open & closing dates

05/08/2024 to 08/08/2024

• Salary

$43,149 - $77,699 per year

CL-23 ($43,149 to $70,145); CL-24 ($47,773 to $77,699)

• Pay scale & grade

CL 23 - 24

• Location

1 vacancy in the following location:

• Wilmington, DE

• Remote job

No

• Telework eligible

Yes-as determined by the agency policy.

• Travel Required

Not required

• Relocation expenses reimbursed

No

• Appointment type

Permanent

• Work schedule

Full-time

• Service

Excepted

• Promotion potential

24 - Promotion potential to CL-24

• Job family (Series)

0301 Miscellaneous Administration And Program

• Supervisory status

No

• Security clearance

Not Required

• Drug test

No

• Announcement number

24-10

• Control number

790583600

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/790583600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.