General Superintendent

Overview

The General Superintendent is responsible for safely, accurately and efficiently directing all vessel & terminal operations to achieve the desired departmental outcomes.

Qualifications

Ideal Candidate description:

The successful candidate will be a stevedoring and marine terminal operations professional with at least five years of directly related experience. S/he will possess excellent leadership skills and have been in a supervisory role for at least two years, prior. S/he will be able to effectively communicate across the entire organization, from the longshoremen working at the terminals, to colleagues on the management team. S/he will also interact extensively with customers and representatives outside the organization. S/he must possess sound decision making and risk management skills to benefit both the customer and the Company.

Candidate Experience:

• 5+ years of stevedoring and marine terminal operations experience with a minimum of 3 years of supervisory experience;

• Bachelor's degree from a Maritime Academy, in Maritime Administration or related field; relevant working experience may be substituted;

• Proven experience leading through change, fostering a cooperative work environment, and motivating others to drive continuous improvement;

• Decisive individual who possesses both a strategic and operational focus;

• Strong leadership demeanor as well as the ability to effectively influence and make recommendations at all levels of the organization;

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel skills;

• Required to obtain a TWIC card;

• Bi-lingual in English/Spanish preferred;

• Strong communication skills, both oral and written, in order to communicate with internal and external customers, at all organizational levels;

• Able to establish and maintain effective working relationships;

• Proven ability to think logically, excellent analytical, critical thinking skills and problem-solving skills;

• Flexible and able to handle multiple tasks simultaneously;

• Deadline-driven and able to provide a quality product/service;

• Self-motivated and proactive;

• Thrive in a fast-paced environment;

• Team player and can-do attitude;

• Self-starter and able to complete work with minimal supervision and independently handle daily tasks while also understanding the escalation process for assistance and knowing the limits of his/her authority;

• Possesses organizational, project management, and time management skills with the ability to prioritize, be detail oriented, and accurate;

• Professional and mature demeanor and attitude;

• Project management skills.

Physical Requirements & Working Conditions:

• The employee is continuously required to sit;

• The employee is frequently required to stand, walk, climb, bend forward, squat, twist, pinch and reach overhead;

• Employee may be required to reach forward, sit, grasp and exercise repetitive foot and wrist motion and finger dexterity. Eye-hand and eye-hand-foot coordination may also be required;

• The employee must occasionally lift and/or move, carry, push and/or pull up to 30 pounds;

• Work is performed primarily in an office environment;

• Employee is frequently required to talk and hear;

• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus;

• Work may involve moderate exposure to inclement weather/elements, such as extreme temperatures, rain, wind, high humidity, dirt, dust, fumes, airborne particles, smoke, unpleasant odors, toxic or caustic chemicals;

• Employee is exposed to a moderate to high noise level;

• Employee may be required to climb a 50ft+ vertical ladder;

• Employee is frequently required to work at heights and in confined spaces;

• Employee works near moving, mechanical parts;

• Local and non-local travel may be required (approximately 10% of the time);

• Must be able to work extended hours, weekends or holidays, as needed.

Responsibilities

• Responsible for the safety of all vessel and terminal work crews, ensuring safety standards are followed

• Maintains contact with the Port Captains, steamship lines, or agencies to establish timing of ship arrivals.

• Responsible for personnel actions involving Gulf Stream Marine operational employees such as guidance, training, disciplinary, labor allocation, merit and status changes.

• Assigns and supervises Vessel Superintendents

• Meets with Port Captain, Superintendents and Clerks to discuss stowage plans and identify resources (labor, equipment & gear) needed.

• Responsible for planning vessel operations and ensures labor and equipment needs are met as ordered from Vessel Superintendents.

• Responsible for all vessel documentation such as mate's receipt, OS&D, materials list and damage reports etc.

• Works with departmental heads to ensure quality, personnel management, safety, productivity and customer needs are achieved.

• Responsible for the determination of heavy lift needs, critical lifts, secure labor and equipment as appropriate for cargo type.

• Provide input to daily operations summary report.

• Responsible for ensuring all cargo has been loaded on the vessel and perform a visual inspection of the terminal yard prior to the dismissal of labor.

• Ensure all cargo has been removed from vessel and accounted for as per discharge stowage plan.

• In the event of a Safety or Quality nonconformance - responsible to lead or assist with investigation and draft safety report explaining root cause and preventative actions.

Key Outcomes of Position:

• Successfully completes the daily work assignments by the General Manager.

• Achieves the productivity goals for the location.

• Meets/exceeds the Clean Shift requirements for the location.

• Meets/exceeds the company TRIR goals.

• Receives favorable feedback from customer base.