General Service Technician

Auto Plus Pep Boys Bethlehem , PA 18017

Posted 6 days ago


Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains with over 7,500 service bays in over 800 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently-owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP).

Position Summary

Responsible for the efficient inspection, repair and replacement of general automotive parts and accessories. A successful General Service Technician will serve as the resident expert in the companies' core services, such as, oil solutions, battery services and tire installations; and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle. The General Service Technician will conduct a wide variety of inspections and repairs, including but not limited to fluid exchanges and maintenance services, tire inspections / installations and bulb, wiper blade and filter replacements. The General Service Technician may be required to provide advice to and sell customers on automotive services and repairs that are recommended or required for their vehicle.

Duties & Responsibilities

  • Prepare and ship complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship).

  • Receive and process warehouse stock products (pick, unload, label, store).

  • Perform inventory controls and keep quality standards high.

  • Keep a clean and safe working environment and optimize space utilization.

  • Operate and maintain warehouse vehicles and equipment.

  • Follow quality service standards and comply with procedures, rules and regulations.

  • Strong customer service skills.

  • Strong verbal skills.

  • Other duties as assigned

Knowledge, Skills, and Abilities

  • 6 months of relevant experience preferred.

  • Ability to read, analyze, and interpret retail business reports, professional and/or technical journals, time reports, operational reports, government regulations, merchandising reports, plan-o-gram (merchandising) instructions or technical procedures.

  • Ability to apply basic mathematical concepts such as addition, subtraction, multiplication, division, percentages and fractions.

  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

  • Ability to interpret an extensive variety of technical instructions in diagram form and deal with several abstract and concrete variables.

  • Must be able to work days, nights, weekends, and holidays.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

  • Extensive standing, walking, pushing and reaching.

  • Need full range of motion for reaching, bending and stooping.

  • Repetitive movement of hands, arms, legs.

  • May drive a vehicle if needed.

  • Lifting of heavy equipment >100 pounds is required.

  • May work outside and be exposed to weather.

  • Exposure to adverse weather conditions, chemicals, odors, dirt and dust.

  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

  • The noise level in the work environment is usually moderate.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Field Service Technician


Posted 3 days ago

VIEW JOBS 9/18/2018 12:00:00 AM 2018-12-17T00:00 Company Overview: Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence. Position Description: The Field Service Technician troubleshoots and repairs Flowserve's pumps and equipment for our customers in industries such as oil and gas, chemical, nuclear, coal, and waste water industries. This challenging position requires an experienced mechanic who can provide confident expertise in the face of operational problems. The Field Service Tech will repair and install equipment, oversee start-up, conduct maintenance, and monitor the performance of our products at our customers' locations primarily in Northeast U.S. The Technician will be based from home, with significant travel to sites. Flowserve offers robust benefits, and the position comes with a Company truck. * Make direct, in-person service calls in response to customer requests. * Develop field service project quotes for presentation to the customer * Assess mechanical problems and take actions to resolve promptly * Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly * Ensure that equipment is installed successfully and on schedule. * Check equipment prior to start-up and assess start-up performance * Work side-by-side with our customer's personnel, and lead work crews as required * Monitor the maintenance and performance of Flowserve equipment * Train customers in the proper procedures for operating and maintaining Flowserve products * Collaborate with Flowserve Sales Engineers to ensure a coordinated approach to serving our customers * Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering * Maintain organized, accurate, timely records, including daily reports, jobs quoted, jobs performed, and time and materials charged * Communicate by word and actions Flowserve's values for ethics, safety, and quality Position Requirements: * Five or more years of experience in mechanical field service, specifically repairing pumps * Skilled in the repair of Flowserve's large, high-end, single-stage and multi-stage pumps; laser alignment, rigging, and pump seals. * Experienced in removing and installing pump bases (epoxy grout, including pressure grout) * Knowledgeable about the industrial applications and operations of pumps * Must be a self-starter with good follow-through, capable of working independently with little supervision * Experienced in successfully leading work crews * Able to explain mechanical problems, and articulate the thinking behind recommendations. * Must be good at solving problems with other people * Able to remain calm and even-tempered in the face of challenges, demands, and deadlines * Excellent ability to read and interpret blueprints, engineering drawings, and schematics * Capable in Outlook, Word and Excel * Skilled at writing clear, concise emails with a professional tone * Must be able to travel 90% of the time with frequent overnight stays required * Must have an active driver's license with a good driving record; will drive a Company truck * Outdoor physical activity required, including lifting and carrying up to 50 pounds, twisting and pulling heavy equipment to assemble/disassemble, ascending/descending ladders and staircases, and climbing in, under, and around large equipment * High School diploma or GED equivalent. Preferences: See Above Job Posting/Business Card Title: Field Service Technician Primary Posting Location: Bethlehem, Pennsylvania US Percentage of Approximate Travel Required: 90% Country: United States of America Job Posting Category: Operations Employment Type: Full time Relocation Eligible: Yes Auto req ID: 43123BR Remote Worker: Yes 43123BR Flowserve Bethlehem PA

General Service Technician

Auto Plus Pep Boys