Exceptional customer service skills. Able to use point of sale system, order taking, cash handling. Strong leadership skills. Have the ability to hire, train and motivate a team of exceptional employees. Responsible for all team members and store operations. This includes scheduling,inventory, meeting food ,labor and service goals. Know understand and enforce all company policies and procedures.
Training and development
Work to a Schedule
Perfect Image and adherence to standards
Ensure that Great Customer Service is being provided by ALL team members
Attendance and Punctuality
Staff and customer safety
Transportation to/from work
Marketing and Profitability.
Ability to add, subtract, multiply and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, written and telephone skills to take and process orders.
Motor coordination between eyes and hand/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
The ability to direct activities
Perform repetitive tasks
Work alone and with others
Work under stress
Meet strict quality control standards
Analyze and compile data
Make judgments and decisions.
Be able to fill-in in any position and meet those requirements (driver, CSR) -Complete nightly, weekly and period paperwork, as required.