General Manager

The General Manager is the chief operating officer of the property. The GM will direct and administer all aspects of the operation and coordinates/administers the property's policies and procedures as defined by the property's ownership and/or Troon.

Compensation: $80,000 - $85,000 BOE

Qualifications and Knowledge Requirements:

• Must have 3-5 years related experience in club management/F&B Operations.

• A four-year college degree preferred

• PGA Member, preferred

• Must have supervisory, coaching and staff development experience

• Must have experience in total golf facility management and demonstrated ability to run a professional, efficient, high quality, service-oriented operation

• Must have a strong business aptitude and passion for the golf business/F

• Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint

Skills:

• Must possess exceptional written and verbal communication skills

• Must be extremely organized, efficient and detail-oriented

• Must have exceptional customer service skills

• Must be highly motivated, goal driven and self-starter

• Highly polished interpersonal skills, with the ability to connect with people easily and quickly

• Must have skill to exercise good independent judgment in assessing situations and making decisions

• Ability to establish and maintain effective working relationships

Responsibilities:

• Develops, maintains and administers a sound business and organizational plan for the property which includes an operating/capital budget and marketing plan

• Hires, develops and supervises all key management employees of the property

• Consistently assures that the property is operated in accordance with all applicable local, state and federal laws

• Oversees the care and maintenance of the property's physical assets and facilities

• Assists in the creation and coordination of the property's marketing strategy in conjunction with the designated Troon Marketing and Sales Directors

• Works with the appropriate department managers to create and conduct player development programs to attract golfers to the facility

• Ensures the highest standards for food, beverage, sports, recreation activities and other property services

• Analyzes financial statements (income and expenses) relative to budgeted goals and takes corrective measures as necessary

• Works with department heads (where applicable) to schedule, supervise and direct the work of all property employees

• Maintaining positive and productive relationships between the golf facility and its board of directors, golfers, guests, employees, community, government and industry

• Participates in outside activities that are judged appropriate by the Regional VP/Manager to enhance the presence of the property in the local community

• Perform other duties as assigned by supervisor or manager