General Manager

Titlemax, Inc. Birmingham , AL 35202

Posted 1 week ago

Job Description:

General Manager

Birmingham, Alabama

As a General Manager ("GM"), you will lead the success of your store and team by setting the bar high for performance. You will coach, develop, and lead your team to reach Company objectives and metrics in a fast-paced, dynamic, and high-energy environment. Along the way, we'll provide you with a training and development program to help you move your career forward.

Essential Duties and Responsibilities

Oversee, coach, and develop all store team members in order to build new business and maintain store profitability. This includes training team members on systems, policies, compliance, account management, recovery, and daily performance reports.

Manage overall store performance by meeting or exceeding Company performance standards, including Key Performance Indicators (KPIs). Track, analyze, and train team members on various performance reports.

Lead your team to reach or exceed sales goals by selling loan or pawn products to consumers, identifying local marketing strategies, leveraging business-to-business partnership opportunities, obtaining referrals, and hosting and participating in community events.

Supervise and maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.

Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.

Maintain a visually pleasing and professional atmosphere that aligns with the values and mission of the Company. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.

Utilize personal vehicle to complete bank deposits and other Company business throughout the work day.

Work efficiently in a rapidly-changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

Utilize strong interpersonal skills to communicate and interact with customers and team members at all levels.

Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 48-hours per week.

D122, R5, Tuscaloosa-1-TM-18825, 18825, GTF18825-General Mgr Trainee-Hourly

Job Requirements

Minimum Qualifications

  • High School Diploma or equivalent required

  • Minimum 2 years of experience and proven success in a supervisory or leadership role

  • Excellent verbal and written communication skills

  • Valid driver's license, auto insurance, and personal vehicle to use throughout the work day (mileage compensated)

  • Ability to work phone, Point of Sale, Microsoft Office, and other systems

  • Must be at least 19 years of age

  • Ability to successfully pass a criminal background check required, including motor vehicle report, and other background checks as required (certain state and local applicant exemptions may apply)

  • Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications

  • Associate's Degree or higher

  • Prior leadership experience in a sales or customer service-oriented position

  • Experience in retail, sales, or financial industry

  • Bilingual English/Spanish is a plus and may be required for certain locations

Learn More About Us

The TMX Finance Family of Companies ("the Company") is one of the largest consumer specialty finance organizations in the United States. With companies that include TitleMax, TitleBucks, and InstaLoan, the Company provides a diversified product offering. These companies are represented nationwide and their growth has launched a wealth of career opportunities in both our stores and at our corporate offices. If you are looking for a dynamic career with significant earning potential and advancement opportunities, you've come to the right place.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

All TMX Finance Family of Companies Are Equal Opportunity Employers.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
General Manager

Sonic Drive-In

Posted 2 days ago

VIEW JOBS 2/26/2020 12:00:00 AM 2020-05-26T00:00 Description: It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience. Essential General Manager restaurant job duties are listed below: ● Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops ● Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards ● Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices ● Performs restaurant opening and/or closing duties ● Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels ● Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures ● Completes and maintains all drive-in restaurant employment related records and payroll records ● Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. ● Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints ● Interview and hire restaurant crew and management team members to achieve proper staffing levels ● Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends ● Develop and implement a marketing plan Requirements: Additional General Manager Requirements: ● High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred ● Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision ● Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays ● Knowledge of recruiting, interviewing and selection practices ● Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations ● Leadership and supervisory practices and skills; effective verbal and written communication skills ● Basic accounting and computer skills ● Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems ● Problem solving, decision-making and conflict-resolution skills ● Willingness to abide by the appearance, uniform and hygiene standards at SONIC Additional Info: Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' . . . you get the picture! It's downright sensational!! All that's missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers. Sonic Drive-In Birmingham AL

General Manager

Titlemax, Inc.