General Manager

Overview

This role is responsible for managing all aspects of assigned store(s) in a manner that creates and engages high-performing teams, provides exceptional customer service, and meets or exceeds the operational and business goals for the assigned Area.

This position is a great fit for your career if you:

• Manages all aspects of the business for the assigned Store(s)

• Lead all customer-facing and business teams within the assigned Area to optimize the business

• Continually provide an exceptional customer experience by engaging employees and making timely, profitable, and customer-focused business decisions

• Responsible for developing high-performing teams by: attracting, developing, engaging, and retaining capable, collaborative, and customer-focused employees at the assigned Store(s)

• Participate in knowledge sharing across the Company and the implementation of best practices at their Store(s)

• Ensure that company policies, procedures, and processes are being followed at each location in the Area, including but not limited to:

• Ensuring all transactions are conducted in an ethical manner and per company process

• Managing performance and employment decisions per company policy and procedure

• Administering the CRM process and working with the sales team(s) to maximize sales through efficient sales and marketing efforts and building strong customer relationships

• Profitably grow the business, including market share, in each location through organic "same store" growth

• Follow all safety rules and regulations while performing work assignments

• Other duties as assigned

Qualifications

Required:

• 3+ years' related experience and/or related military experience

• Demonstrated ability to manage and motivate high performing teams of employees to achieve successful financial and operational results

• Demonstrated strong verbal and written communication skills

• Demonstrated client service skills and the ability to develop strong business relationships

• Demonstrated strong negotiation and closing skills

• Demonstrated sales skills including the ability to sell opportunities, ideas and concepts

• Excellent organizational skills, including the ability to prioritize work and meet deadlines efficiently

• Keen attention to detail and high level of initiative, and ability to work independently

• Strong computer and analytical skills, including good working knowledge of Microsoft Office

• Ability to travel up to 50% of the time and work flexible hours

• Excellent understanding of financial statements and ability to develop and manage operating budgets

• Ability to handle and resolve frequent interpersonal conflict

• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees

• Ability to operate in a fast-paced, stressful work environment

• Consistently exemplify Titan Machinery's Core Values

Titan Machinery provides a generous total compensation package including the following:

• Health Insurance

• Titan Pays the Premium for Single Coverage!!

• Dental Insurance

• Titan Pays the Premium for Single Coverage!!

• Vision Insurance

• Optional

• HSA (Health Savings Account)- up to $1500 tax-free each year, paid to your account by Titan Machinery.

• Parental Bonding Leave

• Pregnancy-Related Leave

• 401(k) with company matching on your FIRST DAY of employment

• (PTO) Paid Time Off starts accruing on your First Day of Full-time employment!

• Performance-based incentives

• Company Vehicle

• 7 Paid Holidays

• Competitive Wages

• Paid Long-term Disability Insurance

• Paid Basic Life/AD&D Insurance

• Optional Insurance Products: Life/AD&D Insurance, Short Term Disability, Accident & Critical Illness, Identity Theft Protection

• FSA (Flexible Spending Account) for eligible expenses and dependent care costs

• Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile Plan

• Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more)

• Titan Paid Bereavement Leave

• Ongoing Professional Training Opportunities

• Tuition Assistance for educational/professional growth

• Paid time for Team Titan Volunteer Activities in your Community

• Volunteer Firefighter/EMT Paid Time Off

• Titan Uniform/Branded Apparel Program

• #TMMangemeent

• Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.