Primarily responsible for sales and the gross profit of those sales. Also oversees all functions of store operations, which include personnel, inventory, payroll, fleet maintenance and all customer service related areas. Sources stock sells and coordinates deliveries of auto parts to local installers and other potential sellers of parts. Advise staff of new or revised information on products, such as product capability, pricing, credit, warranties, and shipping.
Duties & responsibilities:
Strive to exceed store sales and GP expectations and focus on increasing the bottom line
Maximize sales potential through identifying new ways to drive sales
Work with DM and sales force on marketing a business strategy to increase business
Ensure that service standards are high and that complaints are quickly resolved
Responsible for motivating, hiring and firing of store employees and all personnel related paperwork
Continually train and coach store personnel thru both positive reinforcement and constructive criticism
Train assistant manager so he/she can cover when the manager is absent
Maintain proper inventory levels through ordering, returns and proper analysis
Ensure timely deliveries through dispatching and use of two way radios/pagers
Make sure customers are receiving credit copies of returns in a timely manner
Make sure all vendor returns are done correctly and returned properly
Ensure inventory integrity and minimize shrinkage
Get daily paperwork to office in a timely manner
Assist corporate departments with any questions or concerns they may have
Set both long term as well as short term goals for the store and employees.
Conduct performance evaluations periodically and constantly communicate and reinforce proper behavior and performance
Constantly keep vehicles in good shape and promote safety to all drivers
Maintain cataloging integrity
Complete end of month procedures
Create work schedules for drivers on a weekly basis
Conducts weekly meetings with drivers.
Make sure bank deposits are being done daily
Constantly communicate with team members and encourage smooth communication flow between all employees and company departments
Openly support and enforce all company policies, procedures, and guidelines
Delegate responsibilities in order to reduce the work load as well as to qualify counter people
Inspire team work and lead by example
The Qualities and qualifications, which will make a person successful in this position, are:
Past experience in the automotive industry
Operations experience with full P&L responsibility is required.
Demonstrate strong managerial skills
Self-motivated who can also motivate others
Have a positive team-player attitude.
Ability to work in a multi-task and fast paced environment
Excellent selling skills
Sense of integrity and commitment to customer satisfaction
Must be at least 21 years old, licensed for at least 3 years; and have an acceptable driving record
Physical Requirements/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand, walk, use hands and fingers, reach with arms, talk and hear. The team member will be frequently required to stop, kneel and crouch. The team member occasionally will be required to sit, climb, or balance.
The team member must regularly lift and/or move up to 50 pounds, and frequently lift and/or move up to 75 pounds, and occasionally lift and/or move up to 100 pounds
Advance Auto Parts