General Manager

Stein Mart, Inc. Collierville , TN 38017

Posted 6 months ago

Job Details

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General Manager

Job ID: 2019-25353

Posted Date: April 30, 2019

Division: Retail/Customer Service - Store Senior Management

Location:
3655 Houston Levee Road

Collierville, TN

We are

Stein Mart is a national off-price retailer offering designer and name-brand fashion apparel, home dcor, accessories, and shoes at everyday discount prices. Stein Mart provides real value that customers love in over 280 stores across the United States and online. Apply today and join the team!

At Stein Mart, our purpose is to inspire our customers to look and feel special while saving money. Six values support our purpose, guide our behavior and smartly move us along our path to accomplishing our goals. Embracing this purpose and demonstrating these values will bring out the best in us every day and our customers will feel special every time they interact with us.

We value...

Hospitality

We are welcoming, friendly and look for ways to make you feel special

High Standards

We are accountable for our actions and challenge ourselves to proactively improve

Urgency

We move with speed and purpose to achieve success

Caring

We are kind and concerned for the well-being of every person

Bold

We are empowered to be innovative and resourceful

Simplicity

We make things easy for people to shop and work with us

Requirements:

Store Performance

  • Role model and expect exceptional customer service.

  • Meet or exceed top-line sales goals.

  • Meet or exceed credit and preferred card acquisition goals

  • Role model company values.

  • Manage operational expenses and control cost to meet budget goals.

  • Ensure that company assets and inventory control are maintained.

Operational Standards

  • Ensure merchandise and store standards are implemented consistently.

  • Deliver a clean and well maintained store.

  • Create and maintain a safe and secure store environment.

  • Maintain high standards when hiring and evaluating associates.

  • Ensure that standard policies and procedures are maintained.

  • Ensure tools, reports and equipment are available to perform all job responsibilities.

  • Maintain effective and efficient processes and systems.

Leadership

  • Provide training and development to empower associates.

  • Mentor Leads and Managers for future promotions.

  • Build and maintain a positive culture within the store.

  • Lead diverse team to achieve store goals and objectives.

  • Root cause analysis and problem solving.

  • Interview and hire top talent.

Qualifications:

Education and Experience

  • High school graduate or equivalent (GED) required. Associate's or Bachelor's Degree preferred. 3 to 5 years applicable retail work experience, including a minimum of 3 years management experience.

Physical Requirements

  • Moderate physical effort required. Standing and walking will constitute 95% of a work shift. Stooping and lifting various merchandise contents of up to 50 lbs. on an as needed basis.

Technical Skills

  • Demonstrated expertise in merchandising skills, numeric reasoning to include proficiency in: adding, subtracting, multiplying, dividing, and calculating percentages. Computer knowledge and experience in a Microsoft Suite environment for email and to navigate the internet.

Preferred

  • Ability to relocate.

Behavioral Attributes

  • Should exhibit a strong interest in working with people. Comfortable with change, enjoys variety in work and thrives on creating novel solutions. Experience in a leadership role with supervisory capacity. Demonstrated ability to effectively communicate both verbally and in writing. Results oriented with a willingness to follow through, make informed decisions, complete tasks and problem-solve. Exhibited attention to detail with high degree of accuracy.
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General Manager

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