General Manager

General Manager

Location: WM USA - 37 Upton Drive

Benefits: Enhanced Carer/Paternity Leave, Additional Holiday, EAP and more

Website: https://www.wmfts.com/en/

Group: https://www.spiraxsarcoengineering.com/

We're currently seeking a General Manager to join us. You'll join a dynamic team of engineers, sales people, marketers, administrators, designers, assemblers, chemists, web developers, accountants, analysts, programmers and many more. Globally we are united by our shared values that drive our culture. We want to be an employer where you make our difference.

At Watson Marlow Fluid Technology Solutions you face different challenges every single day. You are empowered to dream bigger and work smarter. You have time to live your life outside of your job.

We offer a full induction with training and ongoing support for all our systems and products. Along with this you'll gain access to SSE academy where you can upskill and develop at your own pace.

Watson Marlow Fluid Technology Solutions is an SSE PLC Group company (https://www.spiraxsarcoengineering.com/). SSE (London Stock Exchange - FTSE 50) is a manufacturer of engineered solutions, employing 8500 people across 130+ operating units globally. We offer a range of fluid handling solutions across the biotech and industrial markets.

This role will focus on:

The General Manager for the Americas Division is tasked with driving profitable sales growth across the region, aligning with the Watson-Marlow Fluid Technology Solutions (WMFTS) strategy and the Spirax-Sarco Engineering plc (SSE) core values. This pivotal role involves leading strategic and operational teams to ensure an efficient, effective, and productive business operation, in harmony with WMFTG's Strategy and SSE's Core Values. Key responsibilities include implementing WMFTS strategic objectives in coordination with the Divisional Director, fostering collaborative efforts across all WMFTS brands and sectors, driving organizational change, and maintaining a strong focus on customer satisfaction to promote business growth and customer loyalty. This role is essential in guiding the organization's success in the Americas, requiring a dynamic, strategic, and customer-focused approach.

What you'll be doing

• Strategic Sales Leadership: Develop and execute a detailed sales strategy, including market and competitor analysis, to drive growth and meet targets across diverse markets in the Americas.

• Digital Transformation and Technology Utilization: Lead digital transformation initiatives, leveraging technology to enhance sales effectiveness, operational efficiency, and customer engagement.

• Advanced Customer Relationship Management: Build and maintain long-term customer relationships, tailoring strategies to meet diverse market needs and enhance customer satisfaction across the region.

• Innovation and Product Development Collaboration: Actively collaborate in product innovation and development, ensuring alignment with regional market demands and trends.

• Financial Management and Acumen: Oversee financial aspects including budgeting, resource allocation, and financial planning to ensure optimal use of resources and financial health of the division.

• Cross-Functional Team Leadership: Lead and integrate cross-functional teams, including marketing, finance, and HR, to ensure cohesive strategy implementation and operational excellence.

• Cultural Sensitivity and Market Adaptation: Demonstrate sensitivity to different cultures and market dynamics within the Americas, adapting strategies to suit regional nuances.

• Sustainability and CSR Initiatives: Drive sustainability and corporate social responsibility initiatives, aligning with corporate values and enhancing the division's social and environmental impact.

• Diverse Team Development: Focus on developing a diverse and inclusive team culture, ensuring a wide range of perspectives and ideas are represented and valued.

• Strategic Partnerships and Industry Networking: Build and maintain strategic partnerships and networks to foster business opportunities and stay abreast of industry trends and developments.

• Risk Management and Regulatory Compliance: Manage risks effectively and ensure strict compliance with both local and international regulations and standards.

• Talent Management and Succession Planning: Oversee talent management, focusing on skill development, motivation, and transparent recruitment, while ensuring effective succession planning.

• Performance Reporting and Strategic Decision Making: Provide accurate orders, sales forecasts, and business reporting, making strategic decisions to optimize performance and align with overarching corporate goals.

To be successful in this role, you will need:

• Proven Leadership and Stakeholder Engagement: Demonstrable experience in a senior leadership role, with a track record of effectively working with senior stakeholders and leading operating companies, showcasing strong people leadership and team-building skills.

• Comprehensive Business and Sales Acumen: Deep understanding of managing all aspects of a business, especially in a sales-focused environment, with a focus on profit and loss responsibility and a customer-centric approach.

• Strategic and Visionary Thinking: Ability to communicate and reinforce a vision for a 'best-in-class' sales organization, implementing strategic objectives and leading change initiatives with a clear focus on customer needs and market dynamics.

• Collaboration and Cultural Sensitivity: Strong collaboration skills across diverse groups of stakeholders, coupled with an understanding of cultural differences and corporate culture, adapting strategies to local and international contexts.

• Accountability and High Personal Impact: Takes accountability for decisions and initiating change, making a significant impact through leadership, action, and a commitment to driving customer satisfaction and business growth.

• Adaptability and International Outlook: Openness to innovation and adaptability to changing business landscapes, with the ability and willingness to travel internationally, driving the organization towards future success in a global market.

• ADA Considerations and Physical Requirements: This position requires the ability to travel up to 50% of the time, both domestically and internationally. Physical requirements include extensive travel by plane and car, occasional lifting of marketing materials and setup for events, and adaptability to changing schedules and environments. We are committed to making reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) to enable qualified individuals with disabilities to perform essential job functions.

Closing date: 6/3/2024

As a growing and ambitious organization with a presence in over 60 global locations and across multiple markets, we can offer you the working environment and support needed to be successful. We are committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief.

About Watson-Marlow

Every day, we help companies across the globe to be more efficient and sustainable. Watson-Marlow Fluid Technology Solutions (WMFTS) is the world leader in niche peristaltic pumps and associated fluid path technologies. Comprising ten established brands, each with their area of expertise, but together offering our customers unrivalled solutions for their pumping and fluid transfer applications. Together with our colleagues across Spirax-Sarco Engineering plc, we are proud to be a FTSE 50 company.