Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

General Manager - Short Hills

Expired Job

Tory Burch Short Hills , NJ 07078

Posted 5 months ago

About UsTory Burch is an American lifestyle brand that embodies the personal style and sensibility of its Chairman, CEO and Designer, Tory Burch. The collection, known for color, print and eclectic details, includes ready-to-wear, shoes, handbags, accessories, home and beauty. Art, music, travel, interiors and the designer's own stylish parents are inspirations for the collection. Our company launched in February 2004 with a single boutique on what was then a remote street in downtown Manhattan. Today, we are a global brand with a presence in more than 50 countries, but in many ways we are only just beginning. There is so much we want to do! Brand integrity, global inspiration and beautiful products are integral to who we are as a company and what we have accomplished to date. Our incredible team is an equally important part of the equation. We believe that each of our employees play a vital role in our continuing efforts to grow and evolve. Overview

As a Tory Burch General Manager you are the ultimate ambassador of our brand. You're accountable for creating a highly productive environment in which customers have an extraordinary experience, employees are able to do their best and the business thrives. This requires a constant balancing of priorities, including strategic, operational & leadership excellence with an authentic approach.

Responsibilities

Drive the Business & Deliver Results

  • Achieve financial targets through a strategic approach focused on developing, monitoring and the improvement of measureable statistics that drive the business.

  • Oversee the development of clientele through leading by example in the ability to build and maintain relationships with clients, produce strong results from proactive outreach and the development of a client business through your sales staff.

  • Development of business driving initiatives that build a repeat business or that attracts a new customer.

  • Model and supervise the selling environment, providing consistent coaching on sales, product and client training in order to ensure the highest level of customer service and sales.

  • Ensure disciplined management of store expenses such as payroll/wages, supplies, associate wardrobe, etc.

  • Manage your people resources to maximize sales, traffic flow, floor coverage and customer engagement.

  • Be proactive in communicating about product buying & allocation according to your customer demographic & business potential.

  • Analyze, interpret & strategically apply data (both internal measures & external trends) to identify key issues and maximize your business; this includes reporting-out of key information to inform corporate partners.

  • Run your business with agility, changing direction & continuously improving based on key indicators and lessons learned.

Leadership & People Management

  • Lead by example and model behavior that reflects the company's core values.

  • Translate the company's overarching vision & strategy in a way that resonates with your team & maximizes your business.

  • Set clear goals & expectations and hold people accountable to a high standard of excellence.

  • Manage overall team performance & growth.

  • Build a world-class talent pool.

  • Create & execute a strategy for effective store communications (team-based as well as one-on-one) to ensure that your staff is involved & updated.

  • Display a strong commitment to self-development and growth.

Create the Customer Experience

  • Lead by example & create an environment and a team that consistently delivers transformational customer experiences.

  • Create, model and manage a highly productive selling environment by providing consistent training & coaching.

  • Take ownership for the transformational experience in your boutique customize it for your customer demographic & enable your team to develop & maintain productive customer relationships.

  • Ensure visual merchandising and maintenance standards are met at all times.

Represent the Brand

  • Emulate, teach and coach the brand aesthetic & embody a strong sense of fashion sensibility and an enthusiastic attitude.

  • Oversee the development of clientele by designing & supporting strategic initiatives that build our customer base & increase repeat business.

  • Take ownership for maintaining the Tory Burch aesthetic across all touch points including associate presentation, dress code, visual standards, maintenance and merchandising to create a fully branded environment.

  • Contribute to the community in a way that is aligned with Tory Burch social responsibility initiatives & that helps us reach new customers & build brand awareness.

  • Generate new ideas & apply an entrepreneurial spirit to help build & continuously improve the business.

Operational Excellence

  • Understand the importance of & ensure the efficient running of all store operations.

  • Consistently adhere to all operational procedures and guidelines.

  • Proficient and expert user of all core systems & technologies including but not limited to POS, Epicor/Web-IM, Client Book, i-Pad & Microsoft Excel and Word applications.

  • Enforce our people policies & ensure accurate and timely processing of employee paperwork (including but not limited to payroll & time/attendance, employee changes & employee discipline).

  • Protect our assets by adhering to all loss prevention and operational policies & procedures.

  • Manage all inventory movement by ensuring the accurate & timely processing of mark-downs, transfers, RTVs & consolidations, damages and repairs, shipment receiving, customer sends, POS transactions, etc.

  • Ensure strong partnership with your DOS/MM and other Corporate Partners to ensure alignment & timely two-way communication.

  • Detail oriented with ability to multi task and prioritize work to produce desired outcomes

Qualifications

  • Undergraduate degree (business or fashion related discipline a plus).

  • 5+ years experience as a General Manager in a luxury or service driven environment.

  • Proven track record of success.

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law.

If you require assistance or an accommodation with the hiring process, please contact talentacquisition@toryburch.com.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Fragrance Selling Specialist Aramis Designer Fragrances Short Hills Nj Short Hills

Estee Lauder

Posted 3 days ago

VIEW JOBS 1/15/2019 12:00:00 AM 2019-04-15T00:00 Fragrance selling specialist - Aramis Designer Fragrances - Short Hills NJ Brand: Aramis and Designer Fragrances Description Position Summary: As one of our talented sales advisors you will provide welcoming, authentic and personalized service to our customers in order to achieve all customer service and sales targets. With your passion for people; our company; products and services, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them. You will also use your exceptional people skills to build collaborative working relationships with the rest of your dynamic team to ensure that the store meets the Company's high standards of visual merchandising. If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry then this could be the perfect role for you and the first step of your career with a leader in prestige beauty. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package. Qualifications * Previous retail industry/guest services experience is desirable (preferably within beauty) * All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service * Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment * Previous experience with retail point-of-sale software is desirable * Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Job: Retail - Store Primary Location: Americas-US-NJ-Short Hills Job Type: Standard Schedule: Part-time Shift: 1st (Day) Shift Job Number: 190690 We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Estee Lauder Short Hills NJ

General Manager - Short Hills

Expired Job

Tory Burch