General Manager, SER Steaks And Spirits - Hilton Anatole

Hilton Worldwide Dallas , TX 75201

Posted 4 weeks ago

Job Summary

We invite you to apply to join SER Steaks and Spirits an exciting new breed of Dallas steakhouse. SER is poised atop the iconic Hilton Anatole and offers unparalled views and private dining options. SER offers a bold, chef driven cuisine featuring the finest steaks and chops, market-fresh seafood and handcrafted cocktails and an extensive selection of expertly selected wines. If you crave innovation and creativity

  • APPLY TODAY!

What will I be doing?

The General Manager for SER Steaks and Sprits is responsible for directing and organizing the activities and services of SER in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Manage all SER operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, sales and marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation

  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward

  • Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly

  • Ensure compliance with health, safety, sanitation and alcohol awareness standards

  • Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue

  • Proactively market SER and services via all types of media (television, internet), etc.

  • Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events

  • Recruit, interview and train team members

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality
  • We're passionate about delivering exceptional guest experiences.
  • Integrity
  • We do the right thing, all the time.
  • Leadership
  • We're leaders in our industry and in our communities.
  • Teamwork
  • We're team players in everything we do.
  • Ownership
  • We're the owners of our actions and decisions.
  • Now
  • We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove

General Manager, SER Steaks And Spirits - Hilton Anatole

Hilton Worldwide